I live in a town home Association and have been here 10 years. For several years we had a volunteer board. Last November the new board (people who want the title) not the job hired new concepts management to take care of our properties. The man running the show is a Gene Sullivan. He sent me a letter stating that I have to change my new garage door due to the fact that it isn't the right color. He has no jurisdiction by our bylaws IX-9-0 to enforce the association Rules and Regulations and never should have sent the letter to begin with. I consider his behavior a form of harassment. From what I can tell, he failed to look in the files for any past release papers for my door. I am not the only person who has changed their door color? Did all homeowners who changed their door colors receive a letter? This would be at least 50% of the homeowners being all doors were brown and gray at one time. Now most are white. He has also offered to give me a contact for the replacement door. Does he get a kick back from from these people? He has failed to set up the promised web site for homeowners in this Association, and has obliviously spent his time nit picking and not doing the job he promised to for all of us. If your looking to hire management company run from these inept people. It would be the best thing to do!