STAY AWAY FROM NETQUOTE. The quality of the leads are extremely poor. I was not told that the leads would also go to 3 or 4 other local agents. I had to sign up for three months and was promised highest quality leads. If you get a false name they will give you credit if you notify them within 48 hours. My big problem came after I canceled the service. They called two weeks later to inquire how I liked the service. I told them it was a very poor investment on my part. He asked if they could provide free home leads as they should be better. I agreed to the free home leads in order to evaluate them as he suggested.

However, those leads were just as bad and then without my authorization they started charging my credit card. AS soon as I noticed the billing, I called to complain but got nowhere. I asked to cancel all services. They billed me once again and I again called to complain. Then they took an 'official' cancellation. I am now having a hell of a time getting Capital One to take the charges off. I may have to contact our Atty General to see what can be done about unauthorized credit card charges.

In short, the Sales Agent for Netquote.com, called to offer me a 'Free Trial' service of leads. He explained over the phone to me that the leads were free and were a trial and in no way would my account be charged for the leads. I asked if I could cancel at any time and the Sales Agent explained that I could indeed cancel at any time. He spoke very, very fast looking to get my credit card number. He explained the card would not be charged but was just 'for account purposes.' He spoke very quickly and kept reassuring that my card would not be charged and 'Yes, you can cancel at any time.'

After I received a few leads, I called the prospects to find that the leads were not exclusive but sold several times over so that each prospect had received several calls in a day's time. The extremely poor quality of the leads caused me to call their Customer Service department immediately to cancel my account and to complain about their poor lead system.

When I called their Customer Service department, I received terrible treatment and was told that I had signed up for 90 days and that I could NOT cancel until after that time frame. Much to my shock and horror, I complained profusely and explained that in no way did I agree to this...(THIS IS WHERE THEY RIP YOU OFF!!!).

They say 'Of course you did, we sent you an agreement form (WHICH I NEVER READ OR SIGNED OR AGREED TO) which your agent read to you over the phone.' THIS AGENT NEVER READ THIS TO ME OVER THE PHONE AND FAILED TO LEAVE OUT ANY MENTION THAT MY CARD WOULD BE CHARGED FOR 90 DAYS. HE ONLY SAID WHAT HE NEEDED TO SAY TO GET MY CREDIT CARD NUMBER. SCAMMERS!!!