Purchased an Insignia Bluray player and Netflix web streaming player in order to download and stream movies in my home theater only to find that Netflix tells me "they do not have the technology to include CC or subtitles in their system." For those of us who require these due to hearing disabilities this is a huge disappointment and probably is counter to the Federal Law requiring that such be provided. Why don't they include that informationPRIOR to having you purchase the system to download?