I had a Credit Card from a BOA subbsiduary that was delinquent, due to job layoff. This account was then sold to NCA. Shortly thereafter I setted in a new job, and started paying the account off (to NCA). Started paying for it on 6/21/07. Paid $505.00 per month, until my last payment was paid on 11/21/09. All this time I never received payment receipts or confirmation from them. Now that it's paid for, it's still showing negatively on my Credit Report, and I'm trying to get a letter out of them, saying that my account was paid in full, but I cannot get hold of them at all. There is always an answering message saying that someone will get back to me, but no-one ever does.