I PURCHASE TWO 13" MATTRESSES AND I RECEIVED 1 11" AND THE OTHER ONE IS 12", I'VE CALLED THE COMPANY AND SENT THEM PICTURES AND NOTHING IS BEEN DONE, THEY ARE TAKING THIS AS A JOKE, I PAID 3500 DOLLARS FOR THIS. I ONLY WANT WHAT I PAID FOR, PLEASE CAN YOU HELP ME. THANK YOU