I purchased a 2 month subscription on MSN games. After fulfilling my obligation, today I went to the website to cancel my subscription. ALL links to cancel subscription take you to an error page! I had to search quite a bit before finding a link and emailed billing, technical support and finally
[email protected] and hoped that one of them would respond. Oberon responded and said they cancelled my subscription. But I've read on your blog and other blogs about so many people not finding a way to cancel their subscription and were charged for months, some even a year. This is fraud! Why can't anything be done to fix their "cancel my subscription" links??? This is such a RIP OFF! I have bought game subscriptions on BIG FISH games, and NEVER have a problem with cancelling the subscription. Something should be done about this with Oberon Media!!!
Proof of 'cancel my subscription' problem:
http://zone.msn.com/en/support/article/support3037.htm
How do I cancel?
Click here to cancel your MSN Games discount program membership. You may be prompted to log on to your Windows Live™ ID account. If your minimum membership commitment has been satisfied, you will not be charged further. Any free games remaining can be redeemed for a period of 60 days after they were first made available. If you have not satisfied your minimum membership commitment, any months remaining will be immediately charged to your credit card, and the free games your MSN Games discount program membership entitles you to can be redeemed for a period of 60 days before they expire. You will be presented with your status, and any charges that may be made to your credit card prior to canceling, on the cancellation page.
All links to cancel MSN games subscription lead you to an error page!