Moveco.net

5 stars
(0)
4 stars
(0)
3 stars
(0)
2 stars
(0)
1 stars
(4)
Category: Services

Contact Information
United States

www.moveco.net

Moveco.net Reviews

JSBTX August 28, 2009
Everything
I wish I would have found these complaints earlier. The crew was understaffed and under experienced. We had a large move to be done. The estimator came out and provided a quote. He was WAY off. There were supposed to be 2 crews (6 people) working in tandem. Only one showed and they lost a guy to injury mid-move. The crew ended up working late into the evening and all of the next day because of the understaffing. Furniture and glassware were broken (large junk of wood knocked out of a desk, other pieces with large gouges, broken china). They lost all of the hardware to put one desk back together.

Inside the home they cracked the Silestone island in half, broke the banister of the stairs, knocked a hole in the wall, damaged the rug, and several tiles.

The damages to home and property already are more than what we paid in moving costs. And they are just shrugging it off.

AVOID THIS COMPANY AT ALL COSTS IF YOU VALUE YOUR HOME AND PROPERTY!
C. E. Pierce January 7, 2009
Move
We hired Moveco in June 08. They did not show up on the day of the move. The owner said they would be there the following morning as the guy in charge of our move was stuck in another town. They did not show up until about 1pm on the day of the move, one day before the closing on our home. Russell wa not to bad, ( in charge of the move) but they were still moving us at midnight. We gave the guys some very valuble things that we just were to tired to deal with. Our formal table pedestal was broken so Russell took it to have it reparied. Now, 6 months later, no one will talk to us about the pedestal. I am a Realtor and would not recommed this company to ANYONE. as the other gentleman said, RUN, NOT WALK away from this company. They have not been cooperative from day one.
December 13, 2007
Horrible Service
I have made several moves in my career but my move with this company was horrible. They are unprofessional with a manager named Duke that has zero concern for his customers. It is bad enough that you get poor service but their insurance is a JOKE and will not cover your items. They broke my big screen tv, damaged my new refrigerator door handles and tore the end out of a brand new tempurpedic mattress(still in the plastic, never slept on) because there was a gorilla on one end and a monkey on the other and they slid about 2 feet on asphalt. The repair company they sent out could not repair the items so I am left with damaged items and no way to file a claim. They also left some of my items behind because they ran out of room on the truck and said they would send another truck the next day but the manager did not approve it. So if you use these guys, then do it at your own risk because they do not care about you or your stuff. I make it a point in every class I teach to tell this story when I discuss customer service.
November 12, 2007
Careless Move, Poor Customer Service, False Advertisement
In August of 2007 we used Moveco.net (www.moveco.net) as we had received a package in the mail with great promises and raving customer reviews (they provided). Many claims can be found on their website including great customer service and an advertised claim of:

"In house policy to replace or repair anything we damage within reason (example: If Your TV is dropped down the stairs we will buy you a new one and if your dresser is scratched we will have it repaired.) "

Which can be found by navigating thier website under "about us" then "our insurance"

This gave us the percieved comfort that our items were being entrusted by a reputable company. What we found was this company was far from being reputable and we are currently having to resort to a small claims suit to resolve problems encountered during the move.

Techs arrive not in a moving truck but in an enclosed trailer pulled by a pick up truck. The tech are dressed in what they call company uniforms which are little more then a Tshirt and whatever other attire suits them. Right off the bat our first impressions were let's cancel this move and find someone else, which we would have if that was an option. The techs arrived and added additional extra charges and then offered to overlook those charges if we tip them well. During the move they often dropped things scratching wood pieces and eventually damaging our brand new refridgerator with large dents in the front. The techs were so careless and quick to move things that it seemed they were rushing the move so they could get to another one. When asked nicely to slow down be more careful they would often make rude comments. When we asked what the claim process was for the damaged goods the tech told us "what do you mean? It still works don't it?, I guess we can knock 150 bucks off the bill". Later he told us "good luck getting your fridge fixed call customer service and they will help you". We later called cust service and they told me to email the damaged pics to them and they would resolve. Days later they sent 2 guys that were supposed to fix the scratched up furniture pieces. These guys looked like they were from the bad part of town, you know the cheapest guys they could find to do the job, and a shotty job they did at best. Repeated calls to inquire about the refridgerator fix have gone unanswered. I would run not walk away from this company and spend a little extra money on reputable company and make sure to purchase extra insurance just to be safe. This company will not be careful with your posessions and certainly won't honor any (false) claims they have on thier website. I have moved 8 times previously and this was by far the worst experience I have had from beginning to end.

Write a Review for Moveco.net

Rate it!
Review Title
You Review
Image
Type the numbers shown

RECENTLY UPDATED REVIEWS

Franklins Moving Services
PWC Towing
WHAT A RIP-OFF
LUAN KHUC UNCLAIM ASSETS ON FILE : $2,111,650.00
The company does not honour the warranty claim and makes you pay for device repair even if you are not at fault.
Taxi To Heathrow & Heathrow Taxi Transfers
Chapter 7 Bankruptcy
Ride and Shine Detail
old ironsides fake id
Digital Marketing and Company Formation Services UAE | SEO and PPC Marketing

REQUESTED REVIEWS

REVIEWS BY CATEGORY