This is both about the US and the division in Poland.

I will try to cut it short. My phone camera was malfunctioning (over a year ago) so I gave it back for repairs in Poland.
The phone came after 2 weeks still not working properly, but with marks such as scratches and so on. It was also badly reassembled because the keyboard was embossed. I gave it again back and it took 1, 5 months to exchange the "flex band" connecting the camera with the rest of the phone. It was working then but still in a worse state than I gave to the service.

Then there where lot's of mails i.e. to the polish Motorola division explaining what's happening with their phones during repairs. I didn't receive any response.
I wrote a couple of times to Motorola in the US, and the customer service told me that's not their business because of geography. Finally I wrote to Motorola where supposedly people should report improper behavior in any part of the company.
I quickly received a response that they will check it and that was the end of story or any contact with them.

I really wished they would do that better, because I liked their products, but with the memory of the above I probably will never buy anything from them. I don't want to be treated like this once more.


Lukasz Kalinowski