I ordered two motor scooters from these people. One arrived in perfect condition. The other had seven broken body parts.After numerous unanswered emails and complaints to the California BBB they finally sent me some parts. Some of the parts are the right ones, some are the wrong ones, and I still did not get all of the correct parts. I gave up on them and am now learning how to repair ABS plastic because I can't find replacement body parts. They are not a good company to do business with.