I have used Montego for a long period now and have used the puppy, adult and even senior range of dog food. I have lately noted a change in the adult food and so has my dog. The food is drier and it does not seem to feed my dogs as much as it used to. I spoke to the shop where we buy the Montego and she mentioned that they have already had numerous complaints about the adult food and has also since written a letterpetition regarding this. Email logged on Montego website-Response-'None of our formulations have been changed in the recent past. We have however had a problem with one of our machines during night shift about a month ago. The food that was produced has a slightly lower digestibility than usual but still is a complete and balanced meal. The only negative factor is that the dog will need a little more food than usual.' (Marco) They then offered to replace one bag of dogfeed. Great service - I thought. After supplying them with the details where we purchase the food we received a call explaining that they do not replace food without the bag in question being returned. She also then said that they'll send it elsewhere as our supplier is a scatterbrain. A month later-0!