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October 20, 2007
Unauthorized electronic check
I have not even heard of this company or product and just saw a $49.95 electronic check paid through my bank account to them. I am fortunate enough to have WaMu, a Respectable Bank and they WILL follow through on this FRAUD.
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October 20, 2007
Fraudulent check cashed
I just became aware that your company cashed a FRAUDULENT electronic check from my checking account. I have never heard of your company and NEVER ordered any product from you and most definitely DID NOT authorize you to cash a electronic check in the amounts of $49.95. My WaMu bank will be taking care of this FRAUDULENT activity done on my account and I will write and call whoever needed to STOP YOUR COMPANY from doing this in the future!!!
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October 19, 2007
Unauthorized check processed
I enrolled in this company on line for a sample product costing $2.79 for weight loss. I never received the product sample although the check was cashed. On 10/15/07 the company then processed a check for $49.95 that was unauthorized. I found a report on this company from someone else that had the same thing happen. I do not see much sense in trying to get in touch with them since the other folks have not had any luck getting anything resolved. I will report this to all agencies and write them a letter.
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October 11, 2007
Charged my account yet they do not have my information in their database
I ordered a free trial of "The Amazon Diet" (which if you go to their website www.momentumdirect.net they don't even have listed) and paid the rapid shipping charge of $7.74. The electronic check (which is the only form of payment they accept) that I submitted never displayed a confirmation page but the same page I has just entered my check information on said Pass in red on top of it. So I called their customer service and spoke to a rep (who would not disclose his name) and he told me that my information was not in their database yet but it normally updates every hour or so. The following day I was checking my account balance online and saw that the check went through and though ok I should receive my product within the next couple of days. A week has passed and I still have never received a confirmation email or my product, so I called the customer service line again. Again the rep would not disclose his name and proceeded to tell me yet again that they have no information on me in their database. When I inquired as to how could they not have any information on me but yet they still sent the check through my account he said that he would forward a complaint to the customer service dept. When I asked to speak to someone in accounting he told me that they would contact me. I was highly pissed at this point and told him that I expected a call within the next 24 hours, to which he replied that he would note on my complaint. I told him to also note on my complaint that if I was not contacted within the next 24 hours I would contact JAG. He again said thathe note this on my complaint, then proceeded to go through his standard closing statements.
A day or two after the check went through I googled the diet pill that I thought I was going to be receiving along with the company name and the only hits I got for the amazon diet itself had nothing to do with the company, and the ones that did were all complaints on several message boards. I also took the advice of someone else with complaints and called not only my bank to see what action I could take to prevent them from taking anymore money and of course there are a couple but all the company has to do is change the check number or merchant id number and it'll still go through, I also filed complaints with several agencies that I found on a complaint about the company.
If interested it's the one with "Action We Can Take" in the title. It is rather time consuming but worth it if it'll help stop them from scamming people.
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October 10, 2007
Unauthorized charges to account!
This company says that they are sending you a free trial of the Amazon Diet pill, and that all you have to pay is $4.74 in shipping and handling. I waiting 4 weeks for the product, which came regular mail and was post dated 3 days before I received it. Then I notice on my bank account that I am charged $58.93 for this. I have called their number 281-356-1400, and spoke with a representative that stated that I would receive a refund in 14 days. I am very upset that I have to wait 14 days to get a refund when I did not authorize the charge to my account in the first place. I am hoping that I do not have to close my account like the others, because I have auto bill pay set up for most of my bills and it is a pain to have to set that up all over again. This company should really be shut down. With 35 complaints before mine, you would think that someone would make this stop!
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October 9, 2007
Scam and cheating!
I wish that I had read the complaints section about momentum direct before I fell for their scam. I too was told that all I needed to do to try their product was to pay shipping and handling for a free trial. Weeks went by before they took the 2.74 out of my checking acct. and then 2 days later the diet pills came. That package was actually postmarked in TX on Oct 2, 2007 . After a couple of days of being dissatisfied with the product I was getting it prepared to return. I figured they also had a website that would allow me to contact them. That is when I came across the complaints section. I then looked at my online banking to see that they had taking 49.95 out of my acct on the 5th. Not even allowing me the chance to use the free trial. I was so up set that I tried to call the co. with NO luck. I then have sent them about 20 emails practically threatening them to return the money to my acct or send me a check. They even used a check number from my acct that was already used for something else. When I saw that they picked one of my check numbers by random, I was actually floored. I have been in touch with my bank and now I am begging anyone to give me a suggestion on what to do next...
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October 8, 2007
Unauthorized charges!
I am a struggling single mom who watches her bank account very closely. I went to withdrawal 20.00 for the co-pay to take my daughter to the doctor. She has recently been diagnosed with a mixed germ cell blastoma of the brain. I couldn't get the money and went into the bank to see why. the said there were two checks one for 49.95 and another for 59.95 to Momentum Direct. I never heard of these people and immediately called them to say I want my money back. they said I must have ordered something- by the way. I am 5'6 121lbs- no need for any kind of diet pill for Pete's sake! I have filed a report with the local Sherrif's Department and I am grateful for the FBI lik but if there is anyone out there that can help me- please help me. They took the only money I had for her medicine and food. I need my money back- I don't know what I am going to do. I have the address in Magnolia Texas and if there is anyone on this side of the country that wants to road trip to Teas with an angry middle aged Red head- I will personally kick some ass!
How can they do this and get away with it! I am going to call the Magnolia TX TV stations and see if I can rattle some chains there-
I can's believe this is happening!
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October 8, 2007
Fraud checks
As I am starting to write this and read the other messages on the board it is surprising that so many people are being defrauded by fraudulent checks from Momentum Direct and nothing has been done.
I did not buy any products from these guys and yet I have started to see checks being cashed out from my account (checks I haven't written). I took all my money out of the account but have lost about 200 dollars and a lot of time speaking to the fraud department at my bank.
The other thing that is different is that the charges on the fraud checks on my account seem to be sourced from Virginia and not Texas even though it seems to be a Texas number.
This is ugly and someone needs to do something about it.
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October 4, 2007
Charged account for free trial
I ordered the product for a free 14 day trial. They charged my account immediately. When I tried to call the numbers didn't work. I tried to email and found this complaint line. They keep charging my account. My Bank has an active stop payment against them but each time the try for more money. I encourage everyone to beware of this scam!!
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September 28, 2007
Fraud and cheating!
I placed an order with them. They took money from my account twice and sent me a confirmation of order email. I called them about taking money from my account twice and gave them the corder confirmation number from there email and they cant find me anywhere on there computer. Now I don't know what to do. I am afraid they will take more money from me.
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