Company is a fraud... they take money out of your account and do not refund any thing... had to cancel my credit card and get a new one sent to me to have them stop taking money, this is wrong that makes them nothing more than plain thief's... we need to stop this company what if they do this to senior's who don't have a lot of money...

This company offered a free trial, just pay for shipping. They charged me 49.95 before I ever received the product and it overdrew my bank account. I did receive a check for 31.00 which was the overdraft fee. It has been three months since I returned the package and they still have not refunded me the original 49.95 that was not authorized. I call customer service and the guy named Andrew answers every time and tells me my refund is being processed. He has told me that for 3 mo nths now. I called my bank and they will not dispute any fraudulent charges that are more than 60 days old. What kind of crap is that? I have been calling and calling and get the same answer from this company. If they charge you, don't even try to call them. Dispute the charge right away with your bank!!! This company is taking a lot of people's money and they are getting away with it.

They send you a bottle of diet aid, but don't mention a charge until after you get it. I don't want no membership from them and to either charge me for it. I have sent their bottle back.

I called to cancel order the man i spoke with said that the order was canceled just to send back the bottle. I sent back bottle and today my checking account was charged 49.95.

Momentum Direct offers a Free Trial of their 2 Day Slim Down. The only requirement is to pay $7.95 to defer the cost of shipping. The company requires a checking account number for payment of the $7.95 shipping cost. The scam consists of submitting unauthorized payments to the consumer's checking account prior to the end of the 14 day free trial period. The terms and conditions aren't delineated until the consumer receives the product and the notification is enclosed with the shipment.

In my case, the package from Momentum Direct was postmarked January 8, 2008. I was in receipt of the package on January 11, 2008. The company deducted $49.95 on January 14 (3 days after receipt of the package and 6 days after the postmarked ship date). A second check for $59.93 was deducted on January 16 (8 days after the postmark and 5 days after receipt). The company never stated that such terms would be imposed and then violated their own terms and conditions by debiting my account prior to the end of the 14 day Free Trial Period.

I only received the FREE product, which I am sending back unopened. I am keeping the original box with the postmark, the terms and conditions, and copies of the unauthorized checks for the bank. My bank will investigate the allegations of fraud when they are opened on Tuesday.

On the company's web site, the company states that to cancel your account (which I never opened in the first place), the customer must call the 24 hour Customer Service Number. There is not a customer service representative available, except Monday through Friday.

I have sent an Email with supporting evidence that the company submitted unauthorized checks to my account. I will report the company to Consumer Affairs as well as to the Banking Commission.