Anyone who has had unauthorized bank charges for products they returned or never received from Momentum Direct need to file complaints with the following organizations. These are agencies that can file criminal charges against these scammers. But it is up to us to take action.

Texas Attorney General
http://www.oag.state.tx.us/consumer/complain.shtml

Federal Trade Commission
https://rn.ftc.gov/pls/dod/wsolcq$.startup?Z_ORG_CODE=PU01

Internet Crime Complaint Center (Associated with the FBI)
http://www.ic3.gov/complaint/

ALSO, go to your bank and immediately close your checking account. That will stop further charges.

The Better Business Bureau has 203 complaints against this company. They do provide additional information that may help.

ADDITIONAL TRADENAMES, ADDRESSES AND TELEPHONE NUMBERS
This business also uses the following names, addresses and/or telephone numbers:

Momentum Health & Nutrition
P O Box 665 (281) 356-1400
Magnolia, TX 77353

Momentum Health & Nutrition
Magnolia Boulevard (281) 356-1400
Magnolia, TX 77027

(281) 356-9949
(281) 356-9979
(281) 356-9939
(281) 356-1400

COMPANY MANAGEMENT.

Additional company management personnel include:
Robert Jones, Owner and Chris Jones.

The Bureau has attempted to contact the company at the following addresses and has received returned mail from each of the addresses listed below as of today:

17350 Tomball Parkway Suite 330 77064
1010 S. Magnolia Blvd, Tomball, 77375
PO Box 665 Magnolia, TX 77353
6922 Prarie Village Drive Katy, TX 77449

I cancelled my account after receiving the product.
They continue to take the money from my bank account and have not refunded it per our agreement. They do not return my calls or e-mails and are constantly saying their customer service lines are busy. Help!!!!

The 2-Day Slim is the name of the product. You are supposedly given a trial period to see if the product works and if not satisfied they are not suppose to charge you. I canceled in January 2006 and they still debited my account. I had surgery and couldn’t get one of my medications due to this company. When I contacted them in January they stated that they were behind 4 weeks on refunds. Well I waited and waited and never got one. I call numerous times and get a recording. I email and don’t get any response. The last human I spoke with was about 2 months ago whom stated a manager was going to be sure my refund check was mailed that day. Well here is almost the end of July and still no refund. I thought they went out of business or something due to the lack of response but I still get “spam” email (and I even have a different email from when I originally corresponded to them) from them and see their websites all over the place. If anyone has any additional information besides the phone number 281-356-1400 and email below please help. To everyone: PLEASE DO NOT BUY ANYTHING FROM THEM!!! SAVE YOUR MONEY AND PROTECT YOUR FINANCIAL ACCOUNT(S).

Please feel free to contact them or forward this message to Customer Service - 281-356-1400
Home Office Fax - 281-356-1405
Email: [email protected]

I returned this product that didn't work and i also spoke to David 4 times and he keeps telling me my refund is in the mail and i still have not rec'd it. You never can talk to anyone because all you ever get is a recording.

Help smb, they are ripping off people like me!