My name is Curtiss Graves I am a SGT in the USA active ARMY. I have a 2002 cadillac DTS polo edition Grey vehicle. Car will not start I had my vehicle towed to Milo Gordan on 26 FEB 2011 and my appointment was in placed for 01 MAR 2011. Nonetheless I have been up to the parts and services on Tuesday 01 MAR 2011 day of my appointment my car wasn't looked at then again today 03 MAR 2011 my car still wasn't looked at I've have been with out my vehicle for almost 2 weeks. This is merely unprofessional on their behalf and negalgence as well. As a defender of this great country I don't have time to be given the run around treatment this is not how you treat your customers period. I have been more then tolerable with this situation something needs to be done with this matter. I would have never thought Cadillac would hire people to treat Soliders defending this nation like this. please contact me at 580-695-9433 regarding this matter because Milo Gordan Auto Mall cadillac has done to me great injustice. Curtiss S. Graves SGT. USA (active) Army!