I recently responded to a letter that I received from MBf Leasing, llc and was greeted by a Ruben Garcia. While inquiring about the exact nature of the afore mentioned letter, Mr, Garcia was rude, loud, obnoxious, and hung up on me numerous times. When I asked to make a complaint or to speak to his management he refused and, once again hung up the phone on me. This is unprofessional, rude, and ultimately bad for your buisness: therefore, causing unhappy clients. I believe that this ignorant man be repremanded and taught basic civility, manners, and how to use appropriate customer service.