MetLife
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Category: Lifestyle
Contact Information
Arizona, United States
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MetLife Reviews
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May 6, 2008
Disability
I applied for my benefits when my company had their enrollment period, back in September 2007. I send my Statement of Health form in and it was signed by me on 9/16/07. I later called MetLife to check on my coverage and they said I was being denied due to a pre-existing condition, pregnancy and that I supposedly send them a letter saying I was pregnant that was signed on 9/16/07. I informed them I didn't conceive until 10/11/07. They then told me to fax in a letter from my doctor stating my conception date with an appeal.
So, I went ahead and faxed the letter from my doctor, but MetLife STILL denied me for coverage. THEY state that supposedly on my Statement of Health form that I signed back in September, that I was pregnant at the time, even though my doctor states I didn't conceive until 10/11. When I called in to discuss this with them, nobody including the supervisor wanted to hear any of this. They just kept repeating themselves about the paper I signed. I tried to inform them I would've had to have been psychic to say a month before I conceived, that I was pregnant. But, they didn't care what my doctor had to say. They just simply said they would not give me any coverage.
This company is horrible with this! I've seen the complaints...and they all basically sound the same! I'm sooo ready to get an attorney for this. Now, I will not be able to take any maternity leave to recover and spend time with my baby...and get paid for it. I can't afford to just take time off! MetLife is awful. I will NEVER sign up for disability insurance with them...EVER, or EVER reccomend them to ANYONE!!!
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April 21, 2008
LTD claim
I have been on long term disability for the past 12 years due to back problems. This Jan my long term disability changed from Liberty to MetLife as I think Met life bought them out. The first correspondence I got from Metlife was in Feb and they wanted a Attending Physician statement. So I got my PHY to fill it out and sent it in. Thinking I had done what they wanted and never hearing from them again till I received a written April 17, 2008 giving me one day to get my Physician information in to them or I would be cut off. This letter also stating that they had mailed a letter Dec 11, 2008 requesting a update from my physician. I never got this letter. They went on to say if I did not get the physician information back to them by the 18th of April ( now I got the letter April 17, 2008 in the mail ) that I would get cut off. I called Metlife and explained I just had NOT gotten the letter they said they sent Dec 11, 2008 and that the letter I got today ( April 17.2008)
was saying that I needed the information in by April 18, 2008. The lady on the phone basically said they could not control the mail ( the letter was dated April 9, 2008 ) and if I didn't get the information in they would deny my claim. Oh yea the letter had my address but was addressed to another person as it said " Dear Mrs Brookes" Making me think they didn't even know who they were writing the letter to. I went to the MD and had him fill it out and faxed it to them. I am sure this is not the last I will hear from them as I am sure they are looking for a reason to cute my disability claim. I can't figure out why after 12 years ( and I know they have all my physician's notes from Liberty ) they think I can work especially when every Physician has stated that I am totally disabled.
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December 5, 2007
Short Term Disability
I paid all year to have this protection, now I can't work due to back injury, so I put a claim in and it only took them 2 days to denie my claim, My doctor gave an estimated time when I might be able to go back to work, so they used that for an excuse, when infact I am in alot of pain and will be out longer then he estimated. I was told by several people that this was a bad plan, I should have listened
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July 10, 2007
Disability denial!
My wife has some disk degeneration in her cervical spine, this makes it very painful to sit at a desk. She was told to wait for FDA approval of a new surgery by one of the surgeons involved in the clinical trails. Metlife covered her STD for 5 1/2 months. She was supposed to file for LTD when the six months of STD was exhausted. To avoid the LTD claim they denied the last two weeks of her STD despite what her doctors say.
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January 30, 2007
Illegal business practices!
I have been off work since July 1, 2006 at which time I filed a disability claim with MetLife I have always paid extra for short and long term disability insurance through my company ACS.
Since my disability, requiring transplant, MetLife has made my life miserable. I have fought tooth and nail since day one to get my disability and I have finally reached the straw that broke "my back". It took over 2 months to get my first disability check at which time I had to borrow from friends and relatives to keep a roof over my head. By the time I received my short term disability I was in long term disability which took another 2 months + and was approved until July 2008, I receive back pay then 1 month pay to be paid to date in late December. As of today I received my January 2007 check with a deduction of most of the check claiming I was receiving social security and this is the difference. I have filed for SS disability but have not been approved to date. Upon calling MetLife I was informed that they ASSUME that I would be getting this amount from SS even though I have not been approved and that just in case I was receiving SS they deduct this amount so that I would not be overpaid. These people are playing with my life as though I am nothing. They tell me they don't have the supervisors phone number when they transfer me to my caseworker of course all I get is voice mail. They have me over a barrel. If I don't get my check I cannot pay my rent, utilities, etc. But most importantly I will not be able to get my medications. Is this legal?
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