I had brakes put on my car at the Meineke at 3861 North Druid Hills in Decatur, GA. The shim came off the driver’s side brake. Mr. Brad Augutus refused to replace the shim despite the fact that it was within the warranty on the receipt. He then threw the shim in a garbage can behind his desk. I asked him to return the shim to me. He refused and told me to get it myself. His arrogance was beyond belief on a personal level and shows that Meineke does not promote professional behavior or customer service.