Meijer has lost a long time customer. I am 37 years old, a father of two and a husband. My parents shopped at Meijer since I can recall, all that is forever changed from last night’s shopping adventure at the Auburn Hills Meijer. We stopped at Meijer to pick up dinner, Sunday breakfast and a bottle of wine. We also took the kids down the toy isle so they could window shop for Christmas – money that was planned to be spent at that Meijer at a later date. At the checkout, the cashier asked to see my ID for the wine, no problem I produced it for her. She said she needed my wife’s’ as well, who did not bring in her purse. Long story short, after some discussions with the store manager, we left all $75 worth of groceries in the line and walked away. It’s my understanding that this is Meijer’s new policy to check everyone’s ID. While I commend Meijer for helping to stop underage alcohol purchases, Meijer could use some common sense! Do you also need to check my 6, and 8 year olds ID? What if I was buying alcohol and brought my 16 year old son, would Meijer not be able to sell to me? Meijer has used very poor judgment in this policy and has forced me to spend my money at another retailer. Not a smart move in this economy. I struggle to believe that Meijer is really living up their mantra of “Customers don't need us, we need them”.

I was shopping at the Urbana Meijer around the toys section and heard a manager Susan S. talking to another person loudly on her phone, accusing the person of acting like a bitch. Frankly, this kind of behavior, especially from a manager who is suppose to be a role model for team members, is completely unacceptable. If she ain't fired by now, I guess meijer condones this kind of behavior.

The Meijer Grocery Store in Canton, MI is deplorable! I just returned from what will be my last trip. First and foremost they are TOTALLY overpriced. I might be able to tolerate this overpricing a bit more in exchange for the convenience of shopping 24 hrs if it weren't for the following:

There are NEVER enough cashiers, resulting in extremely long lines. So I, being the clever thinker that I am, utilize the convenience of their 24 hour shopping to avoid these lines. However during these late hours they have not ONE... I mean ZERO cashiers working. Call me crazy, but when I'm spending 200.00 on groceries, I do NOT want to use the U-SCAN! I would think with all of that money that they are overcharging the consumers, they could afford to hire a few night cashiers! In the time it took me to look up all of the codes for my produce and await "customer assistance" 12 times from the head cashier/u-scan watcher my meat was warm and my ice cream had melted. Not to mention the fact that I overcharged myself 3.00 on watermelon because I mistakenly pushed the wrong 'watermelon' button on the produce look-up screen!! When I pointed this out to the attendant... she informed me that the service desk was closed and I'd have to come back for my refund... BUT OF COURSE!

Let me point out some other complaints about this store: The produce... always poor quality and picked over. The outdoor/flower department... their flowers are in the worst condition I've ever seen. Who in their right mind is going to pay 12.99 for a wilted, burnt hanging basket??? Obviously there is a market out there for them, because every time I check that's what they're selling!

Customer service... horrible. There is never any one available to help and if there is they know NOTHING or are rude to customers. As I mentioned I am a frequent late night shopper. I "get" that they use this less busy time to restock their shelves, however I am the customer. I do not expect to be glared at as I squeeze between the their mile high boxes and restocking carts to reach some cereal. Customers are made to feel as if they are 'in the way' and not ONE of these employees offer to move or assist.

So in summary if you're looking to buy overpriced food and merchandise of poor quality, from understaffed, ill-informed employees who provide service with a glare... Meijer Canton, MI is your store!