Late in the evening, 4 of 5 times in the past couple of months the ice cream machine seems to be down. They said that it was being repaired. When I get to the window and ask for a comment phone number line, they could not find it and the ice cream was said to have run out. I don't know if the demand is not being met or if the employees are trying to get out of the facility quickly and don't want to fool with the mess so they say it is out? Don't say it is available if it is only available at certain times.