McCormick & Schmick's

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Category: Entertainment

Contact Information
Roseville Pkwy. & Galleria Blvd., Roseville, California, United States

McCormick & Schmick's Reviews

E & K Peterson June 15, 2011
buying a gift card
I purchased a gift card on a Saturday (June 10, 2011) for $50.00 but to my dismay I see I was charged an extra $7.50 on my checking account statement for "coverage in case there's not enough money in your account" or something like that. The following work day (Monday) I went to the restaurant and showed him my customer receipt for the $50.00 and a copy of my checking account statment showing the $57.50 which was put under "pending transactions". The manager ... Daniel ... told me they do this all the time. He said it would 1-2 business days to resolve it and, if not, come back. Finally, after 3 days the extra $7.50 was taken off my debit card! This does not seem like an ethical business practice to us and we'll not be going back to the restaurant because it seemed like "no big deal to them" ... "we do this all the time". After calling an 800 number for the restaurant and speaking to them they had never heard of that so it must have been the individual restaurant themselves making that decision. So...this has definitely left a bitter taste in my mouth (and my husbands) and any future guests to take to the restaurant. Extremely disappointing to say the very least. I feel like they stole from my account without my knowledge and permission/consent ... it was not authorized by us ... the cardholder!

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