When we arrived at the airport in Cozumel a man approached us and said he was a "Tourist Advisory". He gave us some pointers about what to see while we are there, and then offered a good deal on a car rental. We agreed to rent a car from him and he gave us an invoice with signatures saying it was paid in full. The man also invited us to visit a newly built Mayan Palace and listen to a one-hour presentation on timeshares.

We didn't know if we would have time to do it and we said so.

When we were at the airport a week later getting ready to register for our flight home, the same man approached us and said we owe him a balance of $200 because we didn't listen to his presentation. He then showed us our invoice with fine print that said in order to get the car rental rate we received we would need to listen to the presentation. He then threatened us with police.

We paid the money with our credit card and now I have requested my bank to cancel that transaction.

Do not get caught in this scam! It's a well played game. Do not get caught in it.

We also were scammed at the presentation of this timeshare....they would not take no for an answer....kept pressuring us I told them over & over we didn't want this timeshare they just brought manager after manager untill we signed then told us we were locked into the contract & we would loose our money we had put down.....I feel as tho they cheated us & lied to us....we talked to some other people that went to the presentation with the same results except they had no credit but they didn't want to pay what was promised if you attended the timeshare presentation...we thought we bought 4 weeks but we in fact did not....I did contact the mexican better business bureau...if you got the same treatment go to [email protected]

Do not get trapped by this scam. We arrived at the airport in Cozumel looking for our transportation representative to take us to the Cozumel Palace (no relation to Mayan Palace!!) A man approached us wearing a white collared shirt that said "Tourist Advisory" and asked where we were headed. We told him the Cozumel Palace and he said "This way" and acted like he was our transportation contact. We followed him and he gave us a paper map of the island of Cozumel and pointed out points of interest. He then said he would rent us a jeep for our time here (Thursday afternoon to Sunday morning) for $120, including insurance. We agreed to this since we knew we would spend one day exploring the island and paid the man (Jesus) in cash. Jesus wrote the invoice up and marked it "Paid in full" and "no balance due". He then asked us if we would visit the Mayan Palace being built on Cancun. Jesus said he would cover the ferry ride to and from Cozumel and we could have either a free breakfast or lunch at the Mayan Palace. All we had to do was listen to their 1 hour speech on timeshares. Then we could leave and go shopping or go to the beaches of Cancun and he would get a commission. We said we would probably do that but not sure when we could fit it in so Jesus gave us his cell number. Well, we didn't end up going to Cancun in this short visit but when we got back to the airport on Sunday morning to leave, Jesus told us we had to pay a balance of $180 since we didn't go listen to the speech at the Mayan Palace! We were appalled!! We asked Jesus what he was talking about and he said we should have paid $300 for the rental car but he gave us a deal because we were going to go listen to the timeshare speech. We informed Jesus he NEVER told us that. But he outright LIED and said he did. We looked at his paperwork and it had been changed from "paid in full" to "balance due $180". Jesus brought a man over and said he was his supervisor and the supervisor outright lied and said he heard Jesus tell us about the "discounted rate" in exchange for visiting the Mayan Palace. Now that little supervisor man was NOWHERE near us at any point when we arrived at the airport the previous Thursday!! The supervisor pointed out to some fineprint on the invoice that said we agreed to visit the Mayan Palace or pay the full price BUT THE SPACE NEXT TO THIS DISCLAIMER WHERE YOU ARE SUPPOSED TO INITIAL WAS BLANK!!! Jesus had neither informed us of this disclaimer nor had he obtained our initials to show we were informed of it and understood it. Jesus then said he would call the police if we didn't pay the $180. Well, we had two children to get back to and certainly did not want to miss our flight so we reluctantly paid the $180 EXTRA. Another gentleman came up to us and told us that the day before Jesus had pulled the same scam on him!! But that gentleman contacted his credit card company and is getting a refund. So, we will do the same and pursue a refund for our $180 but we warn everyone... stay away from Jesus Alfredo Hernandez and the Mayan Palace!!!