Max White Teeth
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1 stars | | (102) |
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Category: Business & Finances
Contact Information Princeton, New Jersey, United States
Phone number: 866-922-5522
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Max White Teeth Reviews
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anita c
June 20, 2009
overcharge
They charge 78.93/month and will not cancel your order and reverse charges if you contact them on the 866.363 4888 number.
When they say 14 day free trail - the clock starts the day you sign up. that is 14 calendar days - not business days. If you do not cancel within the first 14 days you will be charged 78.93 pluss shipping and handling.
I noted only after recieving my credit card bill and calling them attempted to stop any further shipments.
The problem - they already sent the second shipment and my credit card has been billed. I must wait unitl the order arrives then contact them to get info on how to return the product and get a credit for the shipment and stop further shipments.
All one can do is dispute the charges with the credit card company.
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Sam Ahn
June 18, 2009
Trial Offer Scam
Max White Teeth has internet advertising that offers a free trial package at a cost of $4.99 for shipping. I accepted and received it in mail about 3 days later. It was a small shringe filled with chemical and a mold for my teeth. Then I found that $78.93 was debited again from my credit card account. When I called, they said I did not cancel the order within 14 days, which is a news to me. I am usually careful in reading fine prints before accepting such offers, but did not see such cancellation requirement nowhere in the web page, at the time of order. I did cancel, because my credit card company urged, so I got the cancellation number from Max White Teeth, but I still don't know why I have to cancel, when it was not required. From many other similar complaints, I see now that it is a scam. How can I get my money back?
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mannyd
June 17, 2009
charging for free and unshipped product
Mostly like all the others here, they advertised a "free" sample and then they charge $78 for it. In addition, I cancelled my last shipment and they only want to refund $50 out of $84.
Since I live in FL I have just filed a complaint with the state attorney and tomorrow I will go to Miami Beach PD to file a police report.
This company is all forward it to India and you have to spell or repeat every word you say on the phone.
Customer service is non existent!
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Onita McDaniel
June 14, 2009
Charge of $78.93 unauthorized
I requested a free trial as advertised on the website. I received the free trial but was charged the above amount before I had a chance to try the product. Within the free trial information, I did not read that it would lead to a monthly subscription and yet I was charged the $78.93 and informed this would be charged on a monthly basis with product being sent to me on a monthly basis.
I called the support number and explained I did not want the monthly subscription, to please cancel it and refund the $78.93. They tried to get me to accept several different amounts and yet keep the product. I have not even opened the product and offered to return it. They refused to refund the amount or accept the product if returned. I aksed to speak to a supervisor and was refused.
I will dispute this charge with my credit card company but wanted to complain about this - not only the way it was handled but also that the company times the entire charging process in a way that creates the large charge before the trial period has had time to be completed.
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JOYCE
June 13, 2009
UNAUTHORIZED DEBIT ON CREDIT CARD
THIS COMPANY IS A SCAM!!
THEY STOLE $86.44 FROM MY CHECKING ACCOUNT.
I HAVE NEVER HEARD OF THIS COMPANY BEFORE.
I NEVER ORDERED OR RECEIVED ANYTHING FROM THIS COMPANY.
I ORDERED A SAMPLE PRODUCT FROM EASY WHITE AND SOMEHOW THIS MAX WHITE COMPANY GOT MY ACCOUNT NUMBER.
I HAD TO CLOSE OUT THE ACCOUNT.
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cb4
June 11, 2009
Unauthorized charges
Company offers free trial and continues to charge credit card after product arrives. Did not order more product or authorize any further charges. Scam!!! Do not make the same mistake!!! Had to cancel my card to prevent more charges.
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Magdalena Giuroiu
June 11, 2009
unauthorized charges on my credit card
On April 15, I called and asked this company to send me ONLY a sample of their product, as advertised online. All of a sudden on 4-30, my card was charged with $78.93 for supposedly another batch I have never ordered, then again on 5-15, I was charged with $83.92. I called them by phone, and only after I threatened them with complaining to the California Attorney General office, they said they will reimburse me with ...$60.00 for the first charge. They did reimburse me with $60.00 on 5/20, but never reimbursed me for the whole amount, neither for the $83.92! Since then, I have never heard of them again! I complained to Chase - my credit card company.
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Janet S. Chance
June 10, 2009
never ordered
Max White Teeth is charging my credit card without the
authorization for purchase - If not corrected immediately
this will be reported to the Attorney General's office.
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Max White Teeth
June 10, 2009
chg,s on my debit crd
This Company took money out on my bank account without my permission. On 5-26-09 you decuted from my bank on my debit card the amt of $78.93. I called the company on 6-09-09 and talked to Mr. Adams and he was very rude. I have had to cancel my card and wait for a new one due to this action. This is very inconvience. Will you please return my money as I never gave you permission to do any of this. I do not even know what your company is about and do not want anything from you. You are a fraud. Beth Beaver
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marilyn breeze
June 9, 2009
billed falsely
i ordered a sample teeth whitener on the net for $4.99 did NOT
open.got a charge on my macy's visa for $4.99 and $78.93
called macy's they said it was advanced wellness and that i had to take it up with them.adv wellness says there was a note that said if not cancelled in 10 days i would be billed $78.93 more.i certainly did not see it.i said i would return the unopened package
but they would not except it.i have contaconted the attorney general of wa, state marilyn breeze 425-641-3286 bellevue, wa
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