Mattress Expo

2 Reviews | Write a Review

5 stars		(0)
4 stars		(0)
3 stars		(0)
2 stars		(0)
1 stars		(2)

Category: Services

Contact Information
United States

Mattress Expo Reviews

March 12, 2008

Poor quality products!

We bought a queen mattress at Mattress Expo 2 months ago. When I bought the mattress, I asked for the same product that I purchased 3 years earlier. The salesman sold me a different product which I didn't realize until 2 months later. The newer mattress doesn't hold shape in the middle and the company won't exchange it unless I pay the $149 exchange fee (even though the product is defective). I would never buy a mattress from Mattress Expo. They are deceptive and they don't stand behind their products.

August 5, 2006

Misrepresentation, plain and simple

On 7/2/2006, Kirk Hudson sold us the Southerland Dreamliner twin mattress 'set'. We picked it up ourselves, but only after getting home did we discover that the mattress 'set' was not the expected mattress and box spring, but mattress and box platform--no springs--just wood, cardboard, and fabric! We'd never heard of such a thing, and he never mentioned it. We called the store, only to be told that there was a $149.00 fee to be allowed to purchase a higher priced mattress. There were NO refunds! The mattress hadn't even made it out of the plastic. He told us that the 'box platform' was common in lower priced mattress sets, and you'd need to spend more than $500 on a twin set before you would get one. We called around--like we should have done before trusting this guy. Sure enough, Mattress Firm had a mattress set for around $200 with a box SPRING.

Company details:

Mattress Expo Dawsonville
837 Hwy 400 South
Dawsonville, GA 30534
706-216-1733
Corp Customer Service: 770-734-0575