Magnavox
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Category: Services
Contact Information United States
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Magnavox Reviews
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Trinity 36
August 22, 2009
DO NOT BUY MAGNAVOX
After 20 months and not a great deal of use, my 42" Magnavox HDTV (42mf230a) screen is now blank. It has worked great until one day the screen had a shower of multicolered pixels then just went blank. "Color Card" has gone out? I would like to know why the new expensive TV's that are supposed to be great are bult with Sh*^#y parts. The saddest thing is that the company knows of this problem, because they sent us a letter to buy an extended warrenty because they stated that the screen going out is likley to happen! Its all a sham.
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Bara
July 23, 2009
lcd tv
lcd tv worked great for 2 years, then all of a sudden the screen goes black. There is sound but no picture. After reading all the other complaints seems pointless to contact magnavox, or to try and have it repaired. I need my tv!!!
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codyammons
June 29, 2009
plasma tv out in 2 years
I bought a Magnavox 42 plasma tv . Maganavox will not repair or replace this tv. Any one who is in the process of planning a class action suit against them email me at [email protected] I think we should all have our tvs replaced for free.
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awob2004
June 9, 2009
Light Blinking
The power light just keeps flashing. It used to come on after five, or turn itself off. Then turn it on repeatedly, it may come on after five or six attempts. But now it won't come on at all. I finally put it in the shop, it will cost $350 to replace the main board. Please let me know if there is any alternative help available.
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Dave Andrew
June 3, 2009
power fail
My Magnavox converter box stopped working after 6 months. The consumer help line will replace it 3-4 weeks!!! When I told the floor manager batch # 2041 that 3-4 weeks is too long he was not helpful at all. Do not buy from Magnavox or Philips.
6/2/9 Dave Andrewfe48
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stylistshannon
May 25, 2009
3 little screws
Very loyal consumer of magnavox that will never buy another magnavox product as long as I live! Brand new 32" LCD TV bought from best buy today but 3 little screws that bolt TV to stand aren't in box. So they want me to fax in proof of purchase for them to send them to me. Why? I can understand for a remote control but tiny screws that cost them not even a dollar! And I just spent 400 for 1 TV not including my surround sound and other flat screen and digital converter box. So my recent purchase resides on my loveseat until I get my screws or maybe I will take it back and get a vizio. Magnavox must be doing really well during this recession to not need my hard earned 400.
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robo_geek
April 6, 2009
Phillips / Magnavox LCD TV37MF337
37" HD LCD-TV<br />
<br />
First one lasted two days, then died with burning smell. This, in life, is what is called a 'clue'. I should have spent the extra $150 for the Sony or Panasonic, or samsung, sharp...<br />
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New one seemed fine for about a year. Has two software bugs...there are two channels with weird numbers you cannot delete. Numbers like 87.65532 (not your normal qam channel number). Firmware reset/update did not help. Also the TV refuses to sleep and/or wake up if these is a signal on the HDMI port (satellite box).<br />
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Two weeks ago, sound started getting hissy, and you can hear a capacitor singing. <br />
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Now the sound has stopped working altogether (alas, the capacitor sings no more). <br />
<br />
Don't waste your money on Magnavox junk.
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joanne
April 3, 2009
double charged
I was charged twice for one televison, when I approched the manager she said the manager had left and refused to help me.
I will not go back to Kmart and I will be cancelling my account credit card with Sears if this is the kind of service they provide.
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Deborah Hector
March 8, 2009
37" LCD Television Not Working
03/07/09 I purchased a Magnavox LCD 37 HDTV in Dec. of 2006 from Sears in Houston Texas. The model # is: 37MF231D/37. On the morning of June 12th, 2008 I turned the TV on and got no picture or sound only a red blinking light for about 5 minutes and then the TV turned on. I unplugged it from the wall for about 10 minutes, plugged it back in and got the same response. I called Magnavox customer care and explained everything. We attempted some routine troubleshooting which I had already done. Then she informed me that the TV was out of warranty. She suggested a repair shop VTS in Houston and said there was nothing else she could do. She gave me a reference # and the conversation ended. After taking the TV to the repair shop they told me that main circuit board had to be replaced which would cost $400.00. It's costing over half what I paid for the TV just to repair it. There's something that just doesn't add up with that.
Since that time I have read up on a lot of problems that other consumers who purchased the same or similar LCD TV's from Magnavox have experienced. Mostly all of these problems have occurred after the warranty expired and 2 years or less from purchase of the TV's. I feel that there is some type of defect in these types of TV's that Phillips is aware of. I called Phillips again today to ask to speak with someone in the complaints dept. I was informed that there is no complaint dept where they are, but gave me an address in Marietta, Georgia. Which after reading all the complaints on the internet I know that won’t accomplish any good. I have since then, e-mailed my complaint to the Better Business Bureau. I am awaiting their reply. I think more people should complain to them, maybe something will get done.
I am very disappointed in Philips products with the slow service on their products. I will probably never again buy any Philips or Magnavox product in the future or recommend to anyone. I am looking at the option of getting my money refunded by Philips for the TV or will be filing a small claims suit at the local court for the damages and waste of my time.
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midwaycraig
January 30, 2009
Lost power
I own a 37 inch LCD that lost power only after 2 years of ownership. It is out of warranty but for $1000 it should last longer than two years. No help from their consumer support.
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