I purchased a Magnavox television with a model # of 51mp392h/17 less than 5 years ago. I have had nothing but problems with it and have spent over $800 in repairs. I have called customer service and there is nothing that they can do for me. I even asked to speak with a manager and they stated that it was not going to happen, that there was nothing that they were going to do for me. I was out of luck and to go buy another TV. This is the worst customer service experience that I have ever had. They were very rude and unhelpful. I WILL NOT ever purchase another Phillips/Magnavox product ever again, nor will I recommend anyone to either.

We bought a 32MD350B/f7 from Sam's and it worked great for the first three months. Now we have problems with it not wanting to turn off and none of the control buttons on the bottom of the TV work. So now I have to take it to one of their service centers and have it fixed.
The parts will be under warranty but I have to pay for the labor even though it's only 5 months old . What a friggen rip off, I'll never buy another Phillips or Magnavox product!

On about November 2006 I bought a Magnavox model 42mf231d/37 plasma TV from Target in Washington for 1600 dollars. On 07/09/2010 the TV lost picture and started smoking so I unplugged it and called Magnavox all I have received from them is a huge run around and they tell me they are not liable that the TV is out of warranty. I have mentioned to Magnavox and Philips that the TV is affected nationwide and there is thousands of consumers they have hurt by this defect that they knew about. Magnavox will not help me they just hang up. I called a local tech he told me the cost to fix Magnavox’s defect would cost me 475 or much more and that I could go and purchase a new plasma 42" TV for 600. So now because of Magnavox’s defect I have to go spend thousands of dollars again to buy another TV. on Magnavox’s website they claim their TV’s will last 60, 000 hours if you divide that by 24 hours you will get 2500 and if you divide that by 365 it equals 6.84 so Magnavox on their website is claiming my TV should have lasted 6.84 years running 24 hours a day. My TV lasted 3 ½ years that’s 30, 000 hours if I had ran my TV 24 hours a day 7 days a week since I bought it. I have contacted the BBB, the FTC and the Attorney General’s office about this matter. there is a class action lawsuit i hope everyone joins it ... i want my money back

I have inherited a magnavox 37MF231D/37, besides the well-known problems of the tv turning off randomly and having the trouble with the set powering on, I also have no manual and am having trouble deleting channels that the autoprogram has selected. Can anyone help me with this problem? The remote will not let me arrow-down to "preferred channels" and I don't know why. Also, live customer service won't help, I tried them and they had no answer.

I too purchased a 50" plasma tv from Home Depot in Wilmington, NC and have had the same problem everyone else is having...The tv took longer and longer to come on and after several days wouldn't come on at all...I have reviewed this website with over 50 other complaints with the exact same problem. When I called Magnavox, they directed me to a repair shop instead of telling me about the problem and how to have it fixed. I didn't find this on the internet until I had gone out and purchased another tv. A case of too little, too late I guess.