TO WHOM IT MAY CONCERN MY NAME IS MR GILMORE . I WAS SHOPPING IN YOUR SECURITY SQUARE MALL STORE ON SAT AFTERNOON MAY 31 AND YOUR SALES REP IN THE MENS CASUALS AREA COULD NOT FIND THE TIME TO RING UP TWO SHIRTS . AS SHE WAS JUST STANDING AND NOT DOING ANYTHING . SHE THEN SENT ME TO YOUR SALES REP JUNIQUE WHO WAS WORKING ACROSS FROM THE MENS ACCESSORIES REGISTER . I HAVE WORKED IN RETAIL FOR SEVERAL YEARS AND I DONT THINK THATS WHAT CUSTOMER SERVICE IS ABOUT .