Terrible customer service. I ordered a garden fountain from them in the month of May and long after I'd expected to still recieve it, it arrived in October. I put it in the trunk of my car and was going to mail it back on my next trip to the post office. I was in no hurry as the company exibited no rush to fullfil my order in a timely manner. It has been a month and I just recieved a call from my boss stating that LTD collections called and were threatening to collect against my place of employment as a third party involved in the matter. Needless to say this company has hung itself with me and all my friends. My last order was for $450.00 and they shipped it a little at a time making the shipping charges pile up. They may have neat stuff but if you have any problem with your order be prepared to be stuck with it.