We went into Lowe's Home Improvement Store to buy a washer and dryer and decided to take advantage of the on-line coupon of buying a $100.00 and receiving an on-line coupon for $10.00. We were told we could receive a $10.00 coupon for as many $100.00 coupons as we wanted to purchase. We asked if we needed seperate receipts or if there was a limit on how many coupons we could get and were told no that there were no limits and we didn't need seperate receipts. So we bought 25 $100.00 coupons and paid for our washer and dryer with them. We came home and tried to to go on-line to get our coupons and there indeed was a limit of three per receipt and per family or household. We returned to Lowe's with our dilema and they told us it was our loss and there was nothing they could or would do about it. We asked them if they would at least issue a store credit for the coupons we could not collect and they told us no. We told them we would be returning the washer and dryer because we could get them cheaper somewhere else and they said they would be charging us $80.00 to pick them up. We said we would be returning them ourselves and they said that they would have to be returned in mint condition or we would not get our money back. They said that they have a 30 day money back guarantee if we were not satisfied and mentioned nothing about charging us $80.00 to have the washer and dryer returned at the time of purchase. We are extremely dissatisfied with how Lowe's handled this situation and felt we have been totally misinformed about our purchase. We also have stock in the company(Lowe's) and are considering selling that as well and going back to supporting Home Depot. This will probably fall on deaf ears but we feel we have been scammed. Joe and Sharon Marble Florence, MT