My husband and I went to Lowe's and purchased a Whirlpool upright freezer on 2/14/09. We were asked to buy the 4 year extended warranty and it sounded like a good deal so we agreed. They said it would be delivered in the morning which they never came until afternoon. I went grocery shopping on the next day as I was going in for surgery the 20th. I bought a lot of things to freeze so I would have it on hand.

2/17/09 I noticed that some things in the freezer were thawed so I set the freezer to the coldest temp. By morning everything was thawed and warm. I called Lowe's and they said they would send out a technician the next business day 2/19/09 to replace the freezer because it wasn't even a week old and it was defective. When I had asked about the refund for the spoiled food they say they do not have to pay for the food loss which was a little under $300.00 because they replaced the freezer and that nulled the extended warranty. I am entitled to a refund!!! And after reading about others not receiving their free delivery charge refund I am guessing I will never see mine either! I will never buy from that store again and spread the word to others so they don't get ripped off as I did.

I ordered three interior doors to be installed in my home. I payed $1, 240 up front on May 23. I now have two doors, (it's October 22) but they have had to send back the third door twice because it came to them damaged and twice the installers they sent damaged the door... badly. In the mean time, I have had family come to visit and had to hang a sheet in the door. Everyone apologizes, but it is the most incredibly incompetent work that I have ever seen done (and I'm NOT the fussy sort)... Will NEVER go into a Lowe's store again.

Bought 3 patio love seats from Lowes, still under warranty when button on back cushion fell off.

Called distributor - none left, no help. Manufacturer is overseas, no help. Called Lowe's Customer Assistance, no help.

Called store Manager where we bought them, no help: None in stock, can't replace. WILL reimburse cost of whole seat if returned, but then we can't replace with matching one (bad solution). Won't reimburse for repair, even though Lowe's warranty states "We will, at our sole discretion, REPAIR IT (caps mine), replace it, or refund your money based on your method of payment."

We're stuck with defective furniture. Nice.

We're no longer Lowe's customers.

One day I had applied to Lowe's via their online application process. Two weeks later I was contacted by a woman informing me that they were hiring temporary cashiers for the summer at their Newington, Connecticut location. It was at this time that I had set up an interview with a person at the store. It is from this point on where everything goes horribly wrong.

First off, I live 10 miles from this particular store, and this comes into play later. On a Thursday morning, I arrive for my appointment at Lowe's. I go in and up to the front desk and announce my arrival for my appointment.

From this point I am told to go to the back of the store to a room used for interviews and training and such. It is here that I meet with a woman only to have her tell me that my interviewer was out due to her kid being sick and not able to go to school. I gave the woman my resume and she proceeded to sit me at a computer for 10 minutes or so. It was at this computer where I had to take some sort of an analysis test (IE: "what would you do in such and such a situation" and have to pick from 4 answers).

After finishing this test I told the woman I had completed the test and she said that the woman who was originally scheduled to interview me would call me soon to reschedule the interview. I didn't think anything of it and left.

Anyway, it turns out the woman never called me back and a week later sent me a typical generic rejection letter. I had wasted my time and liquid gold (Gas) driving to and from there only to be lied to right to my face. I don't have money to waste on this type of crap.

This wasn't the first time Lowe's screwed me over. I had interviewed TWICE at the Meriden, Connecticut store (before it's grand opening) only to again be lied to straight to my face with this "we'll call you in a few days" nonsense.

If this is how Lowe's treats it's applicants, I'd hate to see how their employees are treated. I feel that this isn't a company with good ethics.

Be aware if you interview with this place. It could be the biggest waste of your time ever.

There is a bad customer service in this local and only store in Laredo.

We waited for 30 mnts and nobody even showed up to attend us the store close and everybody was so annoying and just ignored us. I believe all are busy but then at the end they didn’t even have the god dam window that I was looking for at least they could say sorry or something, but no nothing that *** *** special if the stupid *** or manager was there. I work with people and I don’t act like that so is somebody is going to pay attention. I would really appreciated some nice people to attend us.