They are great until you sign the deal and buy the car. They don't follow through on ANYTHING they say that they will do. I was lied to repeatedly and the General Manager is one of the rudest people I have EVER come into contact with. The customer service here is a joke. I was going to file a formal complaint but with the GM 100% comfortable speaking to me the way he did and no one else was shocked by it, I have no doubt that it comes down from the top so it would be pointless. You would think that they would appreciate referrals in this economy but that is not the case. Definitely don't waste your time or I promise that you will regret it like I do. These guys are the epitome of sleazy used car salesmen!