LL Bean

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Category: Services

Contact Information
United States

llbean.com

LL Bean Reviews

Marucs May 9, 2009

Awful experience

The company fails, in almost all circumstances, to list the country of origin. When asked why the response is that any consumer can call and obtain the information. This is an inadequate response because it puts the burden on the consumer. Many customers want to be informed about what they purchase and knowing the country of origin will help all to make intelligent decisions.

Garold March 5, 2009

Not any more

I am a former LL Bean addict. Over 20 years of orders with rare mistakes and immediate correction. NOT ANY MORE. My past 4 orders have had mistakes or were not as described. Moreover, one shipment went to a completely wrong place and LLBean did no follow up-I had to call Fedex! They did resend the items but the order was wrong so everything had to go back anyway.
Now I cannot load their website using 2 different browsers, and they have no interest in resolving the problems.