Beware Livestrong.com's Gold membership for "The Daily Plate". Works fine (in fact I thought it was great) until you have a problem with your account then you get ZERO help from the "support team." In fact, Livestrong.com has a rating of "F" with Better Business Bureau in Bellevue, Washington where they are registered as a company because they are not answering complaints when contacted by the BBB.

I have tried dozens of time to contact [email protected] but all emails bounce back. Then I tried getting through to Livestrong's Help Team but they keep marking my requests as closed & solved. I'm not the only one judging by the forum at Livestrong.zendesk.com (the site of the Livestrong Help Team). Their home page announces to anyone who logs in, "We know, we know. Stop it. " Perhaps the Livestrong Help Team are all 13 years old. So unless you have $45 to gamble (my spouse's account is working OK, mine is not--it's a lottery), just stay a free member.

FYI: My problem with Livestrong.com is that although I have purchased their Gold Upgrade membership for $45 my account history page does not show this purchase (unlike my spouse's account page at Livestrong.com). Since this is my only receipt for the money I have paid, I have asked repeatedly for this to be fixed or to send me a receipt by email. They don't bother to explain why they can't or won't do this. They just don't answer and mark my requests as solved and closed. I have filed a dispute with Paypal and with VISA, but all I really wanted was a receipt or Gold membership serial number like my husband's account has! So that if my Gold Account quits working ( as it did for a while), I can prove I'm a member. Although since they do not answer customer complaints, that probably wouldn't work either. How can anyone run a company in this manner?