Lift SP
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Category: Services
Contact Information United States
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Lift SP Reviews
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Bensonk
March 2, 2009
Cannot reach company; sent back product
I ordered the free trial sample and paid the postage, however want to send it back as I have read numerous complaints about mischarges however the contact information (866-897-2464) seems to get me nowhere (I get a message that the "call cannot be completed"). I sent the unopened sample back with a letter to cancel any further shipments. I plan to deny any further charges as "stolen" in the future should an attempts to charge the card are made. What a world we live in, huh?
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Francine Funke
February 27, 2009
Charges on credit card for unordered product
www.yourownperfectface.com advertised a free, no obligation sample of
Lift SP wrinkle cream for a shipping charge of $4.95. The print out receipt
for this product stated only that LiftSP would be shipped within 3-5 business
days, and my order number. No other obligations, memberships, or charges
were on this receipt or stated anywhere on the website.
I received the product. On my next credit card, I was charged 79.95 plus the $4.95 shipping charge. I called the company and they said that it was stated on the website that I would be charged $79.95 if I did not cancel my membership within 10 days. There was nothing written on the website or the receipt I printed out that said any such thing. I told them that-- and they refused to refund the $79.95 charge to my credit card. I am in the process of disputing this charge with my credit card company. I feel that Lift SP has engaged in consumer fraud and unauthorized use of my credit card account. Thank you.
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Linda
February 21, 2009
scam
I tried a free trial of this stuff only to discover it wasn't free and they had signed me up for a continuous program. When I called 1800 919-2646, the customer service guy said that it was printed right next to the free offer that after 14 days you would be charged and put in the monthly program. I said I hadn't seen any such warning. I asked them to cancel this and will refuse shipment of any further product and complain to my bank. After I got off the phone, I checked to see why I had missed the info about a monthly program. I discovered that if you don't read down to the bottom of the page you can easily sign up with out realizing what you have signed up for. Contrary to what the guy told me this information was in fine print and way down at the bottom of the page. These guys know full well what they are doing. I was glad to see I am not the only one who got taken.
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kim
February 13, 2009
non-delivery of paid product
I ordered Lift SP online, around December 10, 2008. I was charged the initial $4.95 which was fine but when I received my Mastercard statement in January 2009, I noticed a charge for $79.95 on December 30, 2008 and ANOTHER charge of $79.95 on January 10, 2009. When I called to ask what those charges were for I was told that, since I did not opt out of the "membership" program within 14 days, I was charged $79.95. How could I have opted out of the program if I only received the product December 30? The second charge of $79.95 was for a bottle they said they sent January 8.
I decided to cancel my "membership" because I did not want them to keep charging me for products they said they sent but I do not receive. I waited 2 weeks after my initial phone call but still have not received the second bottle I paid for. When I called again the end of January, I was told in an unfriendly manner that their records show that the bottle was sent and that I should check with my post office. I did. There is nothing. Today is February 13 and I still have not received the second bottle I paid for which they insist they sent January 8. This is beginning to look like a scam.
After giving LIFT SP my personal details and credit card # online I suddenly noticed charges on my credit card from Bargains and VacationSavers of $1.95 each around the same time Lift SP started charging me $79.95. Two weeks later there were 2 additional charges of $19.95 each.
I had never heard of Bargains and VacationSavers before and didn't even know they existed until I saw the charges on my credit card. When I contacted them I was told the $1.95 was for a "trial membership" . When I did not cancel within 14 days, they charged me $19.95 each which was the "activation fee". How could I have cancelled something I didn't even know existed until I saw the charges on my credit card? It's the same scheme used by Lift SP and I am wondering how safe Lift SP's website is, if these two companies are somehow connected to LIFT SP or if LIFT SP sold my personal information and credit card details to others.
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Judy Lindal
February 10, 2009
charged $157.53 cnd for free trial
I was charged $157.53 CND for a free trial i havent received my package yet and can't find where to get ahold of them to tell them about the charge
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Lorene Worthen
February 9, 2009
charges on my account
Thanks to everyone who posted complaints with the phone number for Reg Net (800-999-2734). What a scam! I ordered some skin care "Lift sp" as a free trial and paid for the shipping. I guess that signed me up for a monthly subscription for $79.95. Read the fine print people apparently there is something on the sight that if you dont uncheck that box your account gets charged. I had to go through two companies Reg Net and wyipix(800-919-2846). These people can't understand why you would call them Pissed off ??????Oh and ladies the cream is not that good dont bother.
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Rosa McDaniel
February 5, 2009
dr jepson
I called the above phone the second time that I received the product and asked to have the shipments discontinued. That was more than a year ago. The shipments continue to arrive and my visa is being charged $69 each month!!!
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JMA
January 14, 2009
Automatic Re-order
I purchased the trial of Lift SP. When I found out that I had been billed the next month -- despite cancelling -- I called them and they offered me a lower price. I decided to keep it and received another bottle. I found that I was having some kind of reaction to the product and cancelled it. I shipped back two unopened packages of it because -- of course -- they sent another month's supply out to me. They have two items of mine and I was billed for both. I never received my refund and I am getting tired of calling and leaving messages.
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SunsNut
January 9, 2009
They keep charging
A free two week trial has turned into a nightmare. They first charged my card on 11-28-08 for the postage to send out this "free" trial. According to the USPS tracking info I received this "free" trial on 12-6-08 and my credit card was charged the full amount on 12-13-08 clearly NOT two weeks. I have called them 3 times to return the inferior product which makes my face break out with no resolution. Then today I receive ANOTHER shipment of this crap!!! and they have charged my credit card again!!! Something must be done with this company who is totally screwing the public. I have marked today's package REFUSED, RETURN TO SENDER. I am NOT paying for this crap!
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Jennifer
December 19, 2008
Scam
My details are the same as one that is posted ...ordered a sample of one of their products for 4.95 over a month went by and I received nothing then noticed two charges for 79.95 from this company on my card, one for November and one for December and still had not received the sample I ordered. When I spoke with them they told me they could only refund one of the 79.95 charges because the sample I ordered was for a 15 day trial and since I didn't respond or opt out of the "membership" program within the 15 days then I had to incur that charge even though I told them I never received it. The woman on the phone told me that they showed it was delivered...I just received it on December 10th and have the tracking confirmation on the package to prove it. They charged me for November - what they said was "after the 15 day trial" even though I didn't receive this product until December. This company is not only a scam, the people outright lied on the phone telling me they show it was delivered. I have the post office confirmation showing it was delivered well after the 15 day trial ended. I will be calling this company back and will update this post then.
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