I bought new washer and dryer. After removing clothes from dryer I have holes in various items. Price of damaged clothes are a lot more than price of high priced dryer. There should be a class action suit on these LG products, for I have seen a lot of this complaint on the internet. I do not believe these excuses. I know for a fact that it is the dryer. Now there is some type of oil or other product also in spots, on a pillow, on a cover for a pillow. Aren't the holes enough? I have never had a problem with a dryer in some 40 years (electric). And I have had nothing but problems from this Conns and the merchandise I have bought from them. Beware of their products for they may be out of date, and damaged as I have experienced. Their installation, and service are even worse if they can get worse.