I ordered a bulb for 65" Mitsubishi (part #915P049010-ER ) and I get an email from them stating that its on backorder and if we dont hear back from you in 7 days we will send it as soon as its available. I answered it and said please cancel order, im not waiting for 7days then find out that you cant get it. I thought that was over and done with. Well then after I buy another bulb from www.dlplampxpress.com (another company with a crappy attitude) I get email from Laptopsforless telling me thankyou for order and it shipped. SCUMBAGS wont answer email or phones. I have phone on hold right now been waiting for 56:37 minutes on speakerphone and Nobody has picked up yet. And after 3 emails with no reply I guess the only option is send it back and do a chargeback with the bank. Then I bet I will get a response.