After being taken advantage of by Ladies Workout Express, I have decided to post my experience along with the information I have gathered from others who have had similar experiences. This is what I am going through right now.

I signed a contract with Ladies Workout Express a few years ago with the clause that if I moved 25 miles away, I would be out of my contract. Fair enough. I went there all the time and enjoyed it. When we moved in September I faxed in the information they needed to cancel my contract. I knew I would have to pay for the month of October because they needed 30 days notice and a $50 cancellation fee. Fair enough. I was having problems getting my actual address to show up because I am in a new area with NOTHING around. I found an intersection that was close, faxed it in with an electric bill and thought we were done. NOT SO! My credit card has been billed from them every month since September. DH does the bills and I didn't catch it until January. My fault for missing it...I'll pay....whatever. I called them AGAIN in January and faxed all the information in. Still...they keep billing me. NOW they have sent me to collections!! WHAT??? I cancelled the contract in September and they want to bill me for January and Februrary? When I called AGAIN today. I was told there was a new company handling the billing. I spent 3 1/2 hours on the phone going back and forth between the companies, just to be told that they would look it over, it would take 30 days and I would still be responsible for February PLUS they needed 30 days notice so I would have to pay March as well!!! I just filed a complaint with the BBB and I am in the process of disputing my credit cards. It is just a real headache. NEVER again will I EVER do business with Ladies Workout Express, Lady Of America or Workout Express. I just wanted to post here so other people are not taken advantage of by them. When I told them that I would post the story on all the websites I visit and tell all my friends what happened, they laughed at me and said it wouldn't matter. Nobody would care. I plan on spreading the word and passing on my experience and the problems others have had.

I don't want anyone else to have to go through the headaches that I have had to deal with. Please....check out this information and avoid being taken advantage of by this franchise.

This company goes by the names of:
Ladies Workout Express
Lady Of America Franchise
Workout Express

Search for Ladies Workout Express on Rip Off Report:

http://www.ripoffreport.com/

Better Business Bureau:

http://www.bbbsoutheastflorida.org/

Look at all these complaints with the Better Business Bureau. Did you notice the unsatisfactory rating? I wish I had checked this out before signing up with them. The complaints are all over the country.

http://search.bbb.org/Results.aspx?n=ladies+workout+express&add=&c=&st=&z=

Here is another story that I found:

http://www.complaintsboard.com/complaints/ladies-workout-express-c3908.html

This one sounds familiar too:

http://www.complaintsboard.com/complaints/ladies-workout-express-c1380.html

Please copy and pass on this information to all your family and friends. Hopefully, we can send a message to this corporation that the little guys can make a difference. Thanks!!

Ladies Workout Express was in my neighborhood, so I agreed to the 3 year contract (best "deal") with the understanding that there would be an "out" if I moved from the area. After almost 1 year, I unexpectedly moved from Virginia to Georgia, and submitted the proper documentation to have the contract cancelled. To my surprise, I received notification that, because I still live within 25 MILES of another location, I am responsible for paying each month for the next 2 years! When I tried to call the customer service number, I was put on hold because of "a high volume" of calls (immediate red flag). When I eventually talked to the representative, all she did was to read (and re-read and re-read)) the details of the contract to me. When I asked to speak to her supervisor, I was told that she was unavailable. I have complained to the Better Business Bureau to no avail. Even though I feel that the terms of the contract were misrepresented to me from the beginning, I have no recourse because of the legality of the signed contract. Having a "hidden clause" of 25 MILES is a total way of scamming unsuspecting clients. Living 25 miles from the nearest location is totally unreasonable! These people are clearly thieves with no conscience!This includes, LADIES WORKOUT EXPRESS, LADY OF AMERICA, AND WORKOUT EXPRESS locations, as well as other affiliates.