They have been deducting monthly fee for my business that closed a year ago and won't stop. I've talked to them several times.

I signed a contract for membership for 18 months. Stopped going at 15 months but made sure I paid the full 18 months of contract. Called the company at the end of the 18 months to let them know I will no longer be a member. I have been charged each month for the last 6 months and now they are threatening to send me to a collections agency. I have spoken with them and tried to convey that I have paid in full (I have a letter from them dated Dec. 26, 2008, stating I am paid in full) but they keep calling and harrassing me.

I am a 61-year old widow on a fixed income. In 2006, while I was living in my own apartment and still able to work, I joined the fitness club. In March of 2007, I had to leave my job due to health problems, the first of which resulted in knee surgery. I told the staff that I had to quit the club and they gave me a form for my doctor. The form was completed and I sent it back to them. Approx.one month later I returned to the club to let them know the fee is still being deducted from my checking acct. and that I am going back into University Hospital for surgery to remove an acoustic neuroma on my brain. That surgery left me unable to live alone, work, drive. My only living relative, an older brother drove me to his home in Naples, Florida to live with him & his wife. I attend therapy 3x a week; my Vestibular Disorder does not permit me to take part in any type of exercise class. I have been on a fixed income for over a year, written several times to the club and they STILL continue to deduct the monthly fee from my account. PLEASE HELP. I recently contacted my attorney in Ohio asking him for assistance. I cannot afford this additional expense. CAN SOMEONE HELP ME???

I jointed Ladies Workout Express (LWE) in January 2005 on a two-year contract which I faithfully paid every month (auto debit from checking). I went on month to month after my contract expiration date of January 2007 and continued auto debit. In May, I asked my Bank to stop withdrawals and they said LWE would have to do it. I contacted them and they assured me they would handle it. A payment was taken out in May and again in June. When I saw this, I contacted ABC Financial (which is the billing company for LWE) and they informed me they needed a 30 day cancellation notice (hello! contract ended in January). I sent in a cancellation notice and just received a letter from them telling me I still owe $29.95 as a final payment and if its not paid, the account will remain active and I will incur charges and face these charges being sent to a collection agency. I plan to contact Channel 2 (FOX NEWS) and expose this scam of an organization.

I joined Ladies Workout Express when it opened in my area in August of 2004. The new owner signed me up for a 3 year contract stating that clause 9 on the back of the contract would allow me to cancel my membership at any time after 12 months without any penalty fees.

Unfortunately now the company refuses to recognize its own agreement even though the reason I want to cancel my contract is the local business has changed ownership and the new employees are very disturbing in behavior. How would you like to go try to work out and reach your "zone" while weirdo club owner sits on the machine across from you and just stares at you the entire time. I find the behavior creepy and offending, yet when I finally worked up enough demeanor to address the employees behavior she got irate with me and gave me her opinion in some pretty choice words.

I tolerated the behavior from the new employees for a little over two months before I quit going altogether. When I contacted the company by phone they told me I would have to cancel my membership locally and pay a fine to do so because I was terminating my contract prematurely. So, I purposely waited until I knew the nicest employee would be at the desk and I went in to cancel. She was very friendly about the cancellation and said she would explain my reason for cancelling to the manager and asked if they got rid of the employee I had an altercation with if I would return as a member because they have had many complaints about her.

Needless to say, here I am two months later with mean scary lady still employed and LWO still billing my credit card $35 per month. Then I got to thinking . . . this is probably how they want it. After all, who would want to get paid $35 a month for doing nothing and providing nothing in return for it.

I have yet to contact my credit card company to dispute any further charges but I figured I would start that process tomorrow along with a letter to the local BBB in hopes of saving would be future LWO the hassel and intimidation of joining a club that does not value its employees.