OWNER IS EXTREMELY RUDE AND VERY UNPROFESSIONAL. DID NOT HAVE THE CLOTHING ITEMS DONE ON TIME. IN FACT, SHE DID NOT EVEN HAVE THE COMMON COURTESY TO NOTIFY US REGARDING THE DELAY. WHEN WE WENT TO PICK OUR CLOTHES, SHE SAID THAT THEY WEREN'T READY. DID NOT OFFER AN APOLOGIES AND WAS THE MOST VULGAR POSSIBLE PERSON. NEVER EVER GET YOUR CLOTHING HEMMED OR LAUNDERED HERE... OWNER LACKS ALL KINDS OF CUSTOMER SERVICE SKILLS AND WHAT IT TAKES TO RUN A SUCCESSFUL BUSINESS.