I purchased earrings at Kohls that were marked as ¼ carat diamond and 14-carat gold. When I took them home and put them on, my ears turned red and I realized the stems weren’t gold. I took them back as Kohls advertises they take back anything anytime. They told me the diamonds didn’t test real so they can’t take them back. I couldn’t believe it! I am not a jeweler I wouldn’t know if the diamonds were real or not, but I do know that is the earrings they sold me. Apparently they are not gold and not diamonds. I feel cheated.

I called customer service about my bill and was given wrong information. I called again and there was no report that I had called before. Went around like this four or five times. Got charged interest and penalities that were not my fault because of wrong information given to me by the customer service representatives so I closed my account. I looked at my credit report and Kohl's had reported that they closed my account due to late payments. I called them and told them that I closed the account and I wanted it reported correctly to the credit bureau and they would not do it.

NEVER WILL I HAVE ANOTHER KOHLS CHARGE CARD!!!

I purchased a matress topper from kohls and received a 20% discount. I then called Kohls a week later to ask a question about my credit card and they offered me an additional 15% off my matress topper if I purchased 2 pillows. I took the offer and purchased the two pillows. I never received the 15% discount and everytime I call they advise me the request has been denied...WHAT? They offered me the additional 15% discount. How can it be denied? Now Im stuck with two pillows (that were over priced anyways) and it is too late to return them. What a scam...I'm on the phone as I am typing this email and have been waiting for 50 mins. RIDICULAS!!!

On the date of Febuary 16, 2011 i learned the lesson of my life. DONT STEEL . Earlyer that month me and my friend went to Kohls to look around. We took a shirt or two and walked out. Not getting cought that time. we felt so impowered that we wanted to do it agin. Later that month(2/16/11) we went back and took another shirt. As we were walking out a man stoped us and said please step back inside. I was so scared. After then took down our information and called our parents i was think "are they gonna take us to jail?" Well they didnt. I got a letter on March 12, 2011 saying i had 30 days to pay $200.00 or ill be sued for even more. Now when i look back i wish i would have got cought the frst time, or taken to jail. I think what i did was so wrong and i wish my brain was working when all this happened. When i grow up and have children i hope that they will learn from my mistakes and not make the same ones, because im only 15... If theres anything i want to say is rethink what your doing and dont do it !

The 18th February, 2011, at 6:30 p.m. We was be look like a thieves because of manager at Khols in Derby, Kansas( the department in 63th street, it's next to Lowe's)

The problem is my dad bought at that store a shoes in long time ago. On the 2/18, when we shopping in there, when my dad in the men cloth's place. A staff came to ask him about the shoes in department that it same with my dad's shoes and it was be trade, she think he trade it. Even my dad said he didn't do it in several time she came to ask him but she not believe him. In that time I and my mom in the handbag's place so he came to told me that story ans he need my help (because he's not good in English) So we came to that place again to find out and she came again with the shoes box be trade in her hand. She ask the same question and I told her that my dad bought his shoes in long time ago so he's not the person who trade the shoes. She said she not believe it because SHE SAW HIM DID IT IN SHOE'S PLACE! Mean while I told her that can we see the video tape that she saw he did it .Maybe my dad understand that she's not believe and because he really upset so he took off his shoes and show her the soles of the shoes to show that he did not trade the shoes in department. The strange thing that her action after her mistakes. She not give us an apologize, she go away and she even talk with other staffs is she will find out who trade the shoes. It's make me shock! Even my mom angry that things and she give back all the stuffs that she will buy and we go to the customer service to make a complaint with the manager. After wait a little, we meet the manager . The manage is that staff, who don't make an apologize to the customers. She came and said so confident that " You make a complaint about me ? " with a simile that make me feel it's not friendly . I told her that she forgot her apologize for what she did. So the apologize was make by her but it's also make me think that maybe she still not realize her fault because it's really fake. It's not from the bottom of her heart ! She even fallacies for the things she did are : " it's our work, " and " We believe that you did not do it when you tell us that you not" It's really make me feel so disappointed about the way she solve the problem and her treatment with customer . It's her work but do she need to make the customer be look like the thieves in front of other customer who came to shopping in that time, in front of other staff who gather to see the things happen with us ? She believe her customer too much that she can ask customer in several time and surely that customer trade the shoes by whatever she was see and make they angry so much that he took off his shoes to show he did not trade the shoes . And the late (fake)apologize and the fallacies she gave . It's make me just said the last thing with her that " don't make the same fault with other customer and make sure what you really think is you are right" and after that i took my family go home. And we never go to shopping in that store again !! So please remember that if you have the idea go to that department, don't wear the stuff you was buy in there if you don't want be look like a thieve in front of several people in there!