I went to Kohl's last week to return an item, on the way out I noticed some boys t-shirts folded up on a rack in the middle of the isle. On one side was girls t-shirts. The sale sign said t-shirts $5.00. At the register the shirt rang up at $11.90 or something. So I told the gal about the sale sign and she said, no these shirts are never that price. So I left without the shirt. This has happened to me several times at Kohl's. After Christmas markdowns, was trying to figure out sales price, asked a clerk, she said they were out of the sales items that were listed on the sign. But there were a ton of items located on the shelves with the sign.

I don't know if it is a sales tactic, they figuring you will go ahead and buy. It's a bit annoying.

As others have reported, I too suffered a severe negative impact on my credit card because of Kohl's. I have held a Kohl's credit account for 25 years and always paid the full balance every month when it became due. At their urging, I converted to receiving my monthly statements through email with no paper statement through the mail.

Early this year I received an automated phone call from Kohl's telling me that my account was several months past due. This was news to me as I had never received an email statement.
After speaking with the Kohl's customer rep, I learned that my son (away at college) had used the Kohl's card to buy 35 dollars worth of merchandise a couple of months previous. I never received a bill from Kohl's because Yahoo (my email carrier) was automatically throwing all email from Kohl's into the virtual rubbish bin and not delivering it to my in box. The Kohl's rep explained that they (Kohl's) were aware that Yahoo was doing this, but apparently they didn't think it was something they needed to alert their customers about.

The bottom line is that my 35 dollar balance had ballooned to 85 dollars with all the penalties and interest. After realizing that the bill went unpaid because I never received any statements, the Kohl's rep removed the extra charges and I immediately paid the 35 dollars owed.
Two weeks later I receive an alert from my credit monitoring service - my credit score took a 60 point hit because Kohl's reported my late payment. I was furious and sent Kohl's a long letter requesting that they remedy this since the cause was their fault (and Yahoo's), not mine. They wrote back and refused to do so.
So bottom line is - my credit score has been seriously damaged thanks to Kohl's intransigence.
Like I said - I was a 25 year customer of Kohl's. Not any more!!

I rounded up my Kohl's payment, which should have left a .53 balance. When I got my next bill I noticed that credit balance wasn't there and checked my previous online statement. Kohl's had simply added a .53 charge to take my extra money! I just called and they'll reverse it, but if this is happening to all cardholders, I'm sure there's others out there who sometimes round up their payment.

I just now canceled my account among many other unhappy Kohl's customers I've been finding online,

- When I went to pay my bill online, I plugged in my routing number and acct number perfectly and the site said my payment went through.
- a few weeks later I received a bill saying I still owed that amount plus a returned check fee!!!
- when i called about their mistake, the 2 people in customer service were USELESS and they said that my routing # and the last 4 digits of my acct # they had on file was right and they refuse to pay the returned check fee from the bank. They think it was my bank's fault.

-Even if there was an error in tranferring funds from my bank to their company, they never let me know which is ridiculous. I had plenty of money in my account.
-DO NOT DO ONLINE BILLING WITH THIS COMPANY!!! THEY WILL RIP YOU OFF DUE TO THEIR NEGLIGENCE!!!
--NEVER EVER WILL KOHLS GET A PENNY FROM ME EVER AGAIN!!!

Destroy your Kohl's charge card right away if you have one. Even though you do AutoPay setup on MyKohl's Charge webpage, they sometime don't charge your bank acount (if already setup) and inform the Credit Bureau and screw up your credit in no time. If you sign up for email notification for your payment, sometime you might not even get it and they report Credit Bureau. Which means Kohl's screw you up from credit history point of you. And they won't admit there fault and they don't tell Credit Bureau to fix your credit either.

I have stopped using Kohl's charge card, you better do that too. Never in my history i was delayed for any payment with other stores or credit card and with Kohl's it already happened 2 times around same time of the year (Sept, Oct).