I had been followed by security in the women's department at Kohl's one to many times. I confronted the woman and asked her if she worked at Kohl's because I knew she had been following me. She laughed unusually loud. I asked her to return my items to the proper rack because I was leaving. I was very upset and insulted. I decided to call the store manager and ask what I was doing wrong. Here is a list of his comments: You have to believe me, we have no store security. We have store security but it is a man. We have store security but it is a man and it is not me. I am telling you the truth, we have no store security. Are you sure you were at the St. Peter's store? Repeat three times. And my favorite, IT WAS ALL IN YOUR HEAD.
My comment to him - If I believe you then I have to say it is dangerous for women to shop at your store. A woman in your store that was not an employee repeatedly followed me. He had no comment. He then asked for a description of the women: 5' 3", medium build, Capri pants, very short hair, 55 to 60 years old, heavy sandals - I forgot to mention severely dry skin and that I was raised in a police family.
I will cancel my Kohl's charge and never go back. Why would I. I am still upset.

Kohl's has an interesting way of rewarding its frequent credit card shoppers. It gives out Kohl's Cash. But, beware of the manner in which they apply the Cash to your purchases. It is criminal!

Instead of applying the Cash as a tender (payment), Kohl's uses it as a discount BEFORE other coupons are applied. All other retailers who say you have $10 off something, actually give you $10 off at the END of the transaction. It is applied toward the bottom line payment. Kohl's does not.

My purchases totalled $19.89 after using a 20% off card they mailed me. When I tried to pay that $19.89 with two $10 Kohl's Cash coupons, all of a sudden I owed THEM $2.62 more. Interesting accounting methods.
Also, they send out these Percent Off cards supposedly to frequent shoppers. But, if a customer shows up in the store without one, they give that person a scratch off that is often better than the cards mailed out. What is that about???
The Kohl's Cash promo states $10 in Cash for every $50 purchase. I attempted to separate my items at checkout so that I would have multiple $10 coupons. The cashier told me not to bother - that I would get one for every $50 I spent. So, my total that day was $101.87, but only ONE $10 Cash certificate was awarded. Either incompetence or outright lies!
About once a year, I get so mad at something Kohl's does - usually because an employee gives me incorrect info or a product doesn't hold up, that I decide not to shop with them again. Somewhere along the way, I must forget and back I go. But, this time, I am done! No more shopping at Kohl's. I'm going back to Macy's for everything.

Recently a relative of mine who worked for about six years at Kohl's was terminated under a technicality when it was actually due to a Payroll scandal that has plagued the store since the new 01 began running the show. This store is located on 570 Orange Dr. Vacaville, California 95687, Store #757. Since it would be improper to divulge the specifics of one wrongfully terminated employee I'd rather shed some light on what they're doing. The current 01 in charge of the store has a superficial work ethic when it comes to the management of the facility itself. She focuses too much on making herself look good while other vital operations of the store suffer. How does she do this? Her main goal is to thin out as much of the payroll as possible by eliminating half the work force and charging department specialists and supervisors to handle both their primary jobs and the tasks that require a number of floor associates to attend to. While trying to look good to Corporate officials she is actually jeopardizing the success of the store by severing its arms and legs, hoping the few remaining employees can some how do the inhumanely possible task of keeping the store afloat with limited man power to support itself. Several employees were recently terminated under false pretenses, most of which held seniority, practiced with admirable work ethics, and devoted themselves to their work. These technicalities are majorly linked to time clock violations and failure to meet expectations. The 01's tactics concerning failure to meet expectations, first requires her to put incredible pressure on the employees in hopes they will slip up and make mistakes. The purpose of this review is to bring to light a very serious problem. While under the management of previous 01's the store has had its share of problems but it had the human resources to meet those challenges. While the current 01 is in charge the store itself will continue to degrade due to its lack of being properly staffed. What's worse is even if you can manage to higher the appropriate amount of employees, the quality of their work and the funds needed to train them must be taken into consideration. By terminating the senior staff you lose quality and efficiency. The store has suffered greatly both in customer service, cleanliness, and employee relations. Kohl's should consider evaluating the performance of the 01 in charge of Store 757, or they may find themselves in a class-action lawsuit sooner or later. As a customer of Kohl's I believe the good of the store must become a priority, and new management should be issued as soon as possible before they are forced to close, leaving our small city without the benefits of local Kohl's Department Store. All this information has been researched and verified.

I was there looking for a style of shirt that my friend had bought there the day before, and I made the mistake of asking this employee for help locating the shirt. She didn't even bother to stop sorting clothes to look at me. She just told me that if I couldn't find it then they didn't have it. I told her that my friend had just bought it the day before, I just didn't know what section it was in. She completely ignored me, and when I repeated what I said she turned and glared at me and said she didn't know, then continued to ignore me. I came back a couple days later and my friend showed me where the shirts were, but they were up high so I went to ask an employee to take it down for me. It was the same girl, and she had her cell phone out and was texting with it partially hidden in a rack of clothes. I asked her to take the shirt down and she quickly hid the cell phone in her pocket and went to take the shirt down. Later I came out of the changing room with the shirt on and the same employee was whispering to another employee and she pointed at me and they both started laughing.
I tried to give her the benefit of the doubt, but this happened two times in a row, and a couple other people that I have spoken to have had similar experiences with the same employee, "Brittany".
I have notified the Kohl's customer service department and I hope to hear back soon from them. I hope that steps will be taken to ensure that this employee is not permitted to continue with this kind of behavior.

I was in the store on 02/20/11 after driving round trip
59 miles to buy over $600.00 Worth Of Stuff Because
it was on sale & I had a 20% Discount if I used my kohl's
charge account. I explained I had forgot my 20% discount and was told I could use it if I come back the next day with it and could still get my Kohls Cash the next day. I return on 02/21/11 with my 20% Discount
and purchased $612.01 Worth of stuff on sale & discounted Which comes to $332.63 so I should get $60.00 In Kohls Cash. Then The Manager Tells Me The Kohls Cash Expired Yesterday On 02/20/11. I explain what I Was Told Yesterday So He agrees to Give Me The
Kohls Cash of $60.00. Now he opens his Drawer And Tells me he Has no Kohls Cash in the drawer so he Can't do it. So Now I am Very Upset And He Refuses To Do Anything After Getting Me To Charge $332.63. I Can't
Understand This And Am Ready To Return Everything.