I purchased a product from this company for $49.97, with the promise of a 30 day money back guarantee. Two days later I requested my refund. I was answered with a note telling me to give it a little more time because it is a wonderful program. I sent another request for a refund and received another letter telling me how wonderful the program is and to keep trying. I have sent a 3rd letter demanding my refund and am currently waiting on response. I do not have time to play these games and it is going on 7 days now.