I RETURNED THIS PRODUCT TO THE ADDRESS THAT WAS ON THE RETURN LABEL IN THE BOX WHICH WAS IN COLORADO...I HAVE A POST OFFICE RECEIPT..BUT I WAS TOLD BY THEIR C/S REP THAT IT WAS THE WRONG ADDRESS AND I WOULD STILL BE CHARGED UNTIL I RETURN THE PACKAGE TO ILLINOIS..HAS ANYONE ELSE HAD THIS PROBLEM WITH THIS COMPANY ?????