This company is a complete SCAM! Do not let them take control of your computer because if you do, they will try to convinence you that your computer is corrupt and they will fix it. They will try to sell you packages staring with a 3 yr, 2yr and finally a 1 year contract. REPEAT: DO NOT LET THIS COMPANY TAKE CONTROL OF YOUR COMPUTER BECAUSE IF YOU DO-----You're out of luck.