This place is the worst hotel I have ever stayed in. Very dirty and the maids when they do come to clean your room just wipe everything down quickly, take the trash out, and that was it. The people who had stayed next door to me were kicked out a week prior to me because they complained about the bed bugs they found in their room after only being there one week.

This place has a policy of kicking people out, keeping their rent & deposit they paid when you complain about anything. Just the end of May 2011 a disabled man and his nurse repeatedly complained about their toilet overflowing and then they caught the maintenance man trying to break into their room when he thought they were away because the disabled man kept large jars of change and he had been missing some of the change prior. Jennifer, the manager, kicked the disabled man out and called the cops on him because the disabled man with no legs couldn't be out of his room within the hour.

The advertise high speed Internet access, but the connection was so slow I couldn't use my IP based work phone. When I called the management and asked they rudely told me that all they provided was a connection quick enough to browse the Internet. I sent an email to their corporate location and received a call back from an Intown Suites employee who told them that all they would provide was a connection quick enough to browse the Internet and that was it. I went a head and purchased my own Internet access with Clear Wireless which was great.

Then I began to notice two white males in room 331 with a lot of traffic coming and going all times of the night, and the maintenance man frequenting the room. I asked a couple of people who had been staying there for some time about it and they told me that these guy were selling whatever you wanted Crack, ICE, Heroin, weed, pills, etc. I then sent another email to their corporate location to complain, but the next day an Intown Suites employee who was the manager's boss, who wouldn't give me his name, called me to the office and told me I had to leave. He wouldn't give me a reason, his name, or refund any of the money I had already paid for the next couple weeks. I believe that the manager, Jennifer, and the maintenance man are protecting the drug dealers in this room because they are Crack heads that get their drugs from them.

This place is shady at best and it is well worth pay a little extra to stay in a legitimate motel / hotel. I f you have already made the mistake that I did by staying there and have issues with these Intown Suites employees here is all the contact names and email addresses of their corporate employees:

Corporate Location:
2727 Paces Ferry Rd SE
Ste 2-1200
Atlanta, GA, 30339-6143
(770) 799-5000

Chief Executive Officer, Scott Griffith, [email protected]
Douglas N Wells, President, [email protected]
Dennis Cassel, Chief Financial Officer, [email protected]
Roger LeVine, Controller, [email protected]
Steve Hampton, Controller, [email protected]
Joy Miles, Human Resources Manager, [email protected]
Toni Jones, General Counsel and Director of Human Resources, [email protected]

Jennifer David, General Manager - Austin, TX, [email protected]
Chris, Maintenance man

http://www.corporationwiki.com/Georgia/Atlanta/intown-suites-management-inc-4559619.aspx

My experience at intown suites hammond drive atlanta was the worst experience ever! Management seems to do nothing regarding issues.i stayed a month and didnt sleep more than 3 hrs tops a night. Noisy kids are allowed to stay up as long as they want with no repercussions was terrible...add bad pipes, key card entry broken & only 2 dryers work...and they have the ordacity to be remodeling the lobby! if im gonna stay in a ghetto im not gonna pay $289 a week for the privilege!! dont fall for the area or outside appearance...what a ripoff!

My name is Nicole Williams; I have been residing at 15424 South 50th Street room 124 since August 2010. Since residing at this location I have reported to Tina on several occasions about Courtesy person Paul. Paul has approached me (Nicole Williams) on many occasions about sexual favors or has been very flirtation. On October 5th Paul saw me outside and invited me into his room. Once inside his room, he closed the door and asked me if I was into white guys. I told him, that I don’t look at race. He then asked me if I would suck on his penis. When I told him no, he asked why not. I told him I was not into him that way. I then open the door and left the room. The incident was report Tina the next day. Tina said she would take care of it.
I have witness Paul drunk on the property on many occasions. And each time it has been reported to Tina. Paul has also come on to other women on the property and they have also reported it to Tina. Those Names and numbers will be provided to corporate.
On January 11th at around 2am in the morning I saw Paul pissing in the corner of the entry way. I reported the situation to Ed, and Ed said I should report it to Tina. I did report the incident to Tina and should want to know if I was sure it was Paul. I told her yes, she then said that other people told her it was Ed... I told it was not Ed, it was Paul. He was drunk has all get out. She asked that I report situation to her and not to Ed because he cannot do anything about it. I told her, I have report things to her and she doesn’t do anything about it and I will call corporate.
On January 25th I was walking to the mail box at around 7:45 pm. I placed some mail in the mail box and did not secure the mail, and it fall to the bottom. Tina told me the mail carrier will not take the mail unless it was on top. I saw that Tina’s car was still here, but the office was closed. I knocked on Paul’s door and the voices in the room become quit. I then walked down to Ed’s room and explained what happened with the mail. Ed said only management had the key and that he could not do anything about it. I told him, the Tina was still on the property, but I could not find her. He said he did not know where she was and that I should wait until the morning. I said ok. I left Ed’s room and walked over to the store (Circle K). On my way back, I saw Tina coming out of Paul’s room around 8:15pm. That would explain why he did not answer the door. She jumped in her car and drove off.
On January 26 around 9:00 pm; my friend and I were walking back from the store when we saw Paul stumbling around. When Denise asked him, what he was doing he said walking the grounds. Denise and I both just look at each other and I said I have had enough; he is drunk off his butt.
On January 27th, around 5:45 pm, I went into the office to speak with Brain about the situations and to ask him who I need to speak with. Explained everything to Brain and I told him, I was coming to him because he was fair and he would lead me in the right directions. I had spoken to Tina many times and she has done nothing. I am tired of the harassment from Paul and Tina not doing anything about it. I pay my rent on time and should not have to deal with this. If I had somewhere else to move to I would, but I don’t. I am requesting that this situation, please be taken care of ASAP and any compensation offered.
On February 1, management contact me about what kind of compensation I was requesting. I provide them my request and on February 10, 2011, I was asked to move off of the property after living their since August of 2010. I need help with this situation and have spoken to other women that have filed the same complaint with management. This person still works on the property and they have done nothing about it.