I placed a order over the phone, and never recieved a e-mail with a order/tracking number. Called and got a rude repersentative telling me with a nasty atttitude it could take up to 14 days to process. I then wanted to cancel, she then tells me to go to the webiste, that is asking me for my order number. I then e-mailed sales@internationalwig asking for some assistance. I then get a reply starting rudly AND AGAIN I TOLD YOU TO GO TO OUR WEBSITE! I relplied telling that it is asking for a order number which I never recieved, and asked for a manager to reply. The got numerous e-mails saying maybe I need help reading not assistance from no one. If this was the manager of this company, she needs some real customer service training.