I would like to know if there is any legal recourse we can take for this fraud? When talking to the lady on the phone, she was very curt. She said the items are free but you have to pay shipping. The cordless drill shipping was $39.00. I told her to forget it as I was going to report them to the Better Business Bureau. All that I received for $28.90 was a 3 inch and a 4 inch auger. I had to order auger extenders. I had to pay for the shipping which is $7.95. I originally ordered mine by e-mail.