I have credit card of ICICI bank, which i was using for almost 2years. Once i got a call from ICICI Lombard and explained very nicely and attractively presented about their accident policy and was saying that you don't have to pay anything for this... etc. Me also was feeling good and asked them to send the policy documents. They started charging the EMI without sending any documents. Then i started calling ICICI helpline and they for few months i remember it was not reflecting in the bills and it skipped from my mind. But after sometime they have started charging again. Again i made call to customer care credit card and ICICI Lombard for the same. They assured that will cancel but next month they have stopped deducting the EMI and deducted some 7500 straight away from my account. Then i started writing mails they have agreed to reverse some but it was only some hundreds, and refused to pay. Which comes a huge amount now in my account. They have automatically debiting from my bank account, then i had no choice to stop keeping any money in that but i have lost some money cause i had some other insurance policies which was going well. I had to stop all this cause i feel cant trust them anymore and don't know how to get out of this. If somebody can advise please. Thanks.