I received a receipt out of the blue via e-mail for an order with a completely different person's name, phone number which turned out to be a cell phone, address and login information to access my account with my e-mail address and an obscure password. I logged into the account after attempting to contact the phone number on the receipt from an anonymous phone and got a person's voicemail whose name was different than that stated on the receipt. I called to cancel the order ($5.95) citing the Order ID and Order Code and promptly received a membership and order cancellation message via e-mail. Days later a shipment showed up at my residence and receipt enclosed had completely different Order ID and Order Code number and account access information had an e-mail address (
[email protected]) not me at all. I called to complain and was told I was stuck with it (guess my telling the rep I would never order their drug-store makeup might not have gone over well but I had just read the many postings about this company). I reported it to the police and bank. I now can't get through to the number to get the RMA they say is required but card was cancelled as they say I will be charged $69.00 after a certain date.
Completely ridiculous - avoid them at all costs!