I have been trying to order a semi-custom rear seat cover from HWACCESSORIES.COM since the middle of December, 2008. The first order I placed on December 15, 2008, was not filled nor was I told it was not possible to fill until January 5th. I was told, via email, I could not order a custom rear seat cover for our car, just a semi-custom seat cover. I placed the second order for the semi-custom seat cover on January 7th and got a confirmation email and have never seen the order nor will they respond to my email or my phone calls requesting the status of my order. Today, Feb. 9, 2009 I sent an email requesting the cancellation of my order and also requesting a confirmation email of the cancellation be sent to me. We'll see.